At a Glance
- Tasks: Lead a high support accommodation service for young people, ensuring quality and safety.
- Company: Join SHP, a supportive organisation dedicated to making a difference in young people's lives.
- Benefits: Access to training, development opportunities, and a collaborative work culture.
- Other info: Dynamic role with opportunities for personal growth and community partnership building.
- Why this job: Make a real impact on young people's futures while leading a passionate team.
- Qualifications: Experience in managing youth services and a strong understanding of safeguarding and support practices.
The predicted salary is between 40000 - 50000 £ per year.
About the role: Some services need more than strong management; they need a leader who can hold the whole picture, set the standard and keep young people's futures at the centre when the work is busy, fast-moving and high stakes. As Service Manager for our Camden Young People's service, you will lead a high support accommodation service made up of 4 units, supporting 31 young people and providing overall leadership to a team of around 20 staff. You’ll be responsible for the safe, effective and high-quality delivery of the service, bringing confident oversight across safeguarding, housing management, risk, performance, quality, staffing and day-to-day operations.
You’ll lead with presence and purpose, supporting your team to deliver consistent, personalised and trauma-informed support that helps young people build stability, independence and stronger future pathways. You’ll also play a key role in strengthening partnership working across Camden, including with local authorities, commissioners and partner agencies. From referrals and move-on pathways to Ofsted readiness, data, young people’s feedback and continuous improvement, you’ll make sure the service is not only well run, but constantly learning, improving and ambitious for the young people it supports.
At SHP, you’ll also be part of a supportive learning culture, with access to training, development and opportunities to keep growing as a leader while shaping a service that really matters.
About you: You bring strong experience managing accommodation-based, residential, youth, housing, social care or similar services, with the confidence to lead a sizeable team and hold service-wide standards. You understand the responsibilities that come with managing a young people’s service, including safeguarding, housing management, health and safety, performance, quality and risk. You’re confident supporting teams to work with young people facing multiple disadvantage, using trauma informed, psychologically informed and strengths-based practice to shape meaningful, personalised support.
You can balance warmth with accountability, creating a team culture where staff feel supported, clear on expectations and able to deliver high-quality work. You build trust quickly with staff, young people and partners, and bring the integrity, curiosity and courage needed to lead a service where people can thrive.
Important Info: Closing Date: Wednesday 10th June at midnight. Interview Date: Thursday 18th June at a Young Person's Service. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Residential Youth Services Manager employer: SINGLE HOMELESS PROJECT
At SHP, we pride ourselves on being an exceptional employer, offering a supportive learning culture that prioritises the growth and development of our staff. As the Residential Youth Services Manager in Camden, you will not only lead a dedicated team in delivering high-quality support to young people but also benefit from ongoing training and professional development opportunities. Our commitment to creating a positive work environment ensures that you can thrive while making a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Youth Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the youth services sector. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to youth services management. Think about how you would handle specific scenarios, especially around safeguarding and team leadership. We want you to shine and show them you’re the right fit!
✨Tip Number 3
Showcase your passion for supporting young people! During interviews, share personal stories or experiences that highlight your commitment to making a difference. This will help you connect with the interviewers on a deeper level.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored to your skills and experience in youth services.
We think you need these skills to ace Residential Youth Services Manager
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams in the past, especially in high-pressure situations, and how you kept young people's futures at the forefront.
Highlight Relevant Experience:Make sure to detail your experience in managing accommodation-based or youth services. We want to know how you've tackled challenges like safeguarding and performance management, so don’t hold back on those juicy details!
Be Personable and Authentic:We’re looking for someone who can balance warmth with accountability. Use your application to convey your personality and how you build trust with both staff and young people. Authenticity goes a long way in making a connection.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Stuff
Make sure you’re well-versed in the specifics of managing residential youth services. Brush up on safeguarding, housing management, and trauma-informed practices. Being able to discuss these topics confidently will show that you’re not just a manager, but a leader who understands the nuances of the role.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you create a supportive team culture. Think of examples where you've balanced warmth with accountability, and how you've empowered your team to deliver high-quality work. This is your chance to demonstrate that you can lead with presence and purpose.
✨Engage with Real Scenarios
Be ready to discuss real-life scenarios you’ve faced in previous roles. Whether it’s handling a crisis or improving service delivery, share specific examples that highlight your problem-solving skills and ability to adapt in fast-paced environments. This will help interviewers see how you think on your feet.
✨Connect with the Mission
Understand the mission of the organisation and be prepared to express why it resonates with you. Talk about your passion for supporting young people and how you envision contributing to their futures. This connection can set you apart as someone who genuinely cares about the impact of the service.
