At a Glance
- Tasks: Help people transition from homelessness to stable housing by building relationships with landlords.
- Company: Join London’s leading homelessness charity making a real impact every day.
- Benefits: Flexible working options, supportive team environment, and the chance to make a difference.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be a part of meaningful change and help individuals rebuild their lives with dignity.
- Qualifications: Experience in housing support or similar roles, with strong communication and problem-solving skills.
About the role:
This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence.
Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning.
This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day — creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope. There will be a mixture of working in the community (attending viewings across London), working from office and working from home.
About you:
You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear.
About us:
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
- Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible to be considered.
- We reserve the right to close the advert when a suitable candidate is identified.
- Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
- This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
- Please note applications are reviewed for AI use in application questions.
- Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
PRS Access and Resettlement Worker employer: SINGLE HOMELESS PROJECT
At Single Homeless Project, we are committed to making a real difference in the lives of Londoners facing homelessness. Our supportive and inclusive work culture fosters collaboration and empathy, allowing employees to thrive while helping others rebuild their lives. With opportunities for professional growth and a focus on social impact, joining our team means being part of a bold mission to create lasting change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land PRS Access and Resettlement Worker
✨Tip Number 1
Get to know the ins and outs of the PRS sector. Familiarise yourself with local landlords and letting agents, and don’t hesitate to reach out to them. Building these relationships can open doors for your clients and show that you’re proactive.
✨Tip Number 2
Practice your negotiation skills! When advocating for your clients, being confident and clear about their needs can make a huge difference. Role-play scenarios with friends or colleagues to boost your confidence before those real conversations.
✨Tip Number 3
Stay organised! Use tools like spreadsheets or apps to keep track of client progress, property viewings, and landlord contacts. This will help you manage competing priorities and ensure nothing slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to help Londoners find stability and hope.
We think you need these skills to ace PRS Access and Resettlement Worker
Some tips for your application 🫡
Check Your CV:Before you hit that apply button, give your CV a good once-over. Make sure it highlights your experience in housing, resettlement, or any relevant frontline work. We want to see how you can bring your skills to the table!
Tailor Your Application:Don’t just send a generic application! Take a moment to align your experience with the job description. Show us how your past roles have prepared you for the challenges of being a PRS Access and Resettlement Worker.
Be Authentic:We love realness! When writing your application, let your personality shine through. Share your passion for helping others and how you’ve made a difference in previous roles. We’re looking for someone who’s bold and compassionate!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. We review applications as they come in, so don’t wait too long – get your application in and let’s start this journey together!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a PRS Access and Resettlement Worker. Familiarise yourself with the challenges faced by those transitioning from homelessness and be ready to discuss how your experience aligns with the job requirements.
✨Showcase Your Empathy
This role requires a lot of empathy and understanding. Be prepared to share examples from your past experiences where you've successfully supported individuals facing barriers. Highlight your ability to build relationships and advocate for clients.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to navigate complex situations or overcome obstacles. Demonstrating your creativity and persistence in these situations will show you're the right fit for the role.
✨Practice Clear Communication
Since you'll be liaising with landlords and clients, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would handle difficult conversations about affordability and tenancy expectations, ensuring you balance warmth with honesty.
