Night Support Assistant

Night Support Assistant

Full-Time 22700 - 22700 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people overnight, ensuring their safety and wellbeing in a nurturing environment.
  • Company: Join Single Homeless Project, a charity dedicated to preventing homelessness and empowering individuals across London.
  • Benefits: Enjoy flexible hours, 25 days annual leave, and a salary increase after six months.
  • Why this job: Make a real difference in young people's lives while working in a compassionate, growth-oriented team.
  • Qualifications: Experience with vulnerable youth, strong teamwork skills, and the ability to manage challenging behaviours required.
  • Other info: This role requires an Enhanced DBS check and offers comprehensive training for personal development.

The predicted salary is between 22700 - 22700 £ per year.

Single Homeless Project has a new opportunity for a Night Support Assistant to join and work in our team based in Lewisham and Greenwich. You will join us on a full-time, permanent basis (Greenwich: 38 hours Lewisham: 31.5 hours or 42 hours), and in return, you will receive a salary of £27,007.50 per annum (pro rata).

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that’s committed to making a real difference in people’s lives. You’ll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need.

About the Night Support Assistant role:

We are looking for Night Support Assistants to join our dedicated Youth Services team, supporting young people aged 16 and over in Lewisham and Greenwich. Working in a supported accommodation setting, you will play a vital role in creating a safe and nurturing environment for at-risk young people and young people leaving care, helping them navigate their personal challenges and work towards their goals. Your presence and support at night are crucial to the overall wellbeing and development of the young people we serve.

In this role, you will oversee the overnight operation of our schemes, ensuring that the needs of each young person are met. You will be the first point of contact during the night, responding to incidents, emergencies, and any late-night activities. This responsibility is not only about keeping the service running smoothly but also about making a real difference in the lives of the young people in your care, building important nurturing relationships. Your guidance, compassion, and ability to handle situations calmly will empower them to feel safe and supported at all times.

Rota patterns: Greenwich: 38 hours over Wed, Thurs, Sat, Sun. Lewisham post 1: 31.5 hours over two patterns - Week 1: Wednesday, Thursday and Friday. Week 2: Monday, Tuesday, Saturday and Sunday. Lewisham post 2: 42 hours over Thurs, Friday, Saturday and Sunday.

Skills and experience we’re looking for in our Night Support Assistant:

  • Proven ability of successfully working with vulnerable young people or young adults at-risk.
  • Experience of working in a team delivering a quality customer focused service.
  • The ability to manage complex/challenging behaviours and adapt your approach according to those varying needs.
  • Sound I.T and numerical skills.
  • A flexible, resilient and thoughtful approach to your work.

Our attractive benefits package includes:

  • A salary increase after successfully completing six month’s probationary period.
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services.
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays).
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary.
  • Staff Health Cash Plan and discounts scheme.
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work.

Closing date: Sunday 6th July at midnight. Interview date: Tuesday 15th and Wednesday 16th July at SHP Head Office in Kings Cross. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Night Support Assistant - we’d like to hear from you!

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

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Contact Detail:

Single Homeless Project Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Support Assistant

✨Tip Number 1

Familiarise yourself with the specific challenges faced by vulnerable young people. Understanding their needs and experiences will help you connect better during interviews and demonstrate your commitment to supporting them.

✨Tip Number 2

Highlight any relevant experience you have in crisis management or working with at-risk individuals. Be prepared to share specific examples of how you've successfully navigated challenging situations in the past.

✨Tip Number 3

Research Single Homeless Project's values and mission. Showing that you align with their vision of preventing homelessness and promoting wellbeing can set you apart as a candidate who truly cares about the work.

✨Tip Number 4

Prepare questions for your interview that reflect your interest in the role and the organisation. Asking about team dynamics or training opportunities can demonstrate your eagerness to grow within the position.

We think you need these skills to ace Night Support Assistant

Experience working with vulnerable young people
Ability to manage complex and challenging behaviours
Strong communication skills
Teamwork and collaboration
Problem-solving skills
Compassion and empathy
Resilience and adaptability
Sound IT skills
Numerical skills
Ability to respond calmly in emergencies
Understanding of safeguarding practices
Conflict resolution skills
Ability to build nurturing relationships

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Support Assistant. Familiarise yourself with the specific needs of vulnerable young people and how your experience aligns with these requirements.

Tailor Your CV: Highlight relevant experience in your CV, especially any work with vulnerable young people or in similar support roles. Use specific examples to demonstrate your ability to manage challenging behaviours and provide a nurturing environment.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting young people and your commitment to making a difference. Mention why you want to work with Single Homeless Project and how your values align with their mission.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Single Homeless Project

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Night Support Assistant. Familiarise yourself with the challenges young people face and think about how you can contribute to their wellbeing and development.

✨Showcase Relevant Experience

Prepare examples from your past experiences where you've successfully worked with vulnerable young people or managed challenging behaviours. Highlight your ability to adapt your approach based on individual needs.

✨Demonstrate Compassion and Resilience

During the interview, convey your compassionate nature and resilience. Share stories that illustrate your ability to remain calm under pressure and provide support in difficult situations.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and the specific challenges faced by the young people in the programme. This shows your genuine interest in the role and the organisation's mission.

Night Support Assistant
Single Homeless Project
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