At a Glance
- Tasks: Lead the overnight service, ensuring safety and support for young people in high support accommodation.
- Company: London's leading homelessness charity dedicated to making a difference.
- Benefits: Join a compassionate team with opportunities for personal growth and impactful work.
- Other info: Dynamic environment focused on empathy, inclusion, and social change.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in supported accommodation, youth work, or social care is essential.
About the role:
At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most. You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.
This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
About you:
You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate. You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting. You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement. You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work. You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.
About us:
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
- Closing date: Sunday 31st May at midnight
- Interview date: Sunday 14th June in person at a Young Person's Service
- This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Night Manager employer: SINGLE HOMELESS PROJECT
At Camden Young Person’s High Support Accommodation Service, we pride ourselves on being a compassionate and impactful employer dedicated to supporting vulnerable young people in London. Our work culture fosters collaboration, empathy, and personal growth, providing employees with opportunities to develop their skills while making a meaningful difference in the lives of those we serve. With a commitment to inclusivity and a supportive environment, we empower our staff to lead with confidence and compassion, ensuring that every night is a chance to create safety and stability for our young residents.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the sector, especially those who work at Camden Young Person’s High Support Accommodation Service. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to youth work and crisis management. We all know that confidence is key, so role-play with a mate or in front of the mirror to nail your responses.
✨Tip Number 3
Show your passion for supporting young people! During interviews, share personal stories or experiences that highlight your commitment to making a difference. It’s all about connecting with the values of the organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to support Londoners in need.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! Share why you’re drawn to working with young people in high support accommodation and how your values align with ours. A personal touch can really make your application stand out.
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience, especially in challenging situations, and any relevant qualifications that showcase your ability to manage risk and support young people.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story. Use it to explain how your background prepares you for the Night Manager role. Be specific about your experiences and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our team and making a difference!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Stuff
Make sure you understand the role of a Night Manager inside out. Familiarise yourself with the specific challenges young people face in high support accommodation and be ready to discuss how your experience aligns with these needs. This will show that you’re not just interested in the job, but that you genuinely care about the impact you can make.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Think about times when you’ve had to make quick decisions or manage conflicts. Highlight your ability to create a supportive team culture while maintaining structure, as this is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. You’ll need to demonstrate strong communication skills during the interview, especially when discussing handovers and partnership working. Consider doing mock interviews with a friend to refine your delivery and ensure you convey your ideas effectively.
✨Emphasise Empathy and Connection
This role is all about building relationships and trust. Be prepared to discuss how you’ve connected with young people in previous roles and how you plan to foster a supportive environment. Share your understanding of trauma-informed practices and how they can help in creating a safe space for young people.
