At a Glance
- Tasks: Lead a supportive accommodation service for young people, ensuring high-quality care and development.
- Company: Join a dedicated team at SHP, focused on making a real difference in young people's lives.
- Benefits: Access to training, development opportunities, and a supportive learning culture.
- Other info: Dynamic environment with a focus on continuous improvement and partnership working.
- Why this job: Shape the future of young people while growing as a leader in a meaningful role.
- Qualifications: Experience in managing youth services and a passion for supporting young people.
The predicted salary is between 40000 - 50000 £ per year.
About the role: Some services need more than strong management; they need a leader who can hold the whole picture, set the standard and keep young people's futures at the centre when the work is busy, fast-moving and high stakes. As Service Manager for our Camden Young People's service, you will lead a high support accommodation service made up of 4 units, supporting 31 young people and providing overall leadership to a team of around 20 staff.
You’ll be responsible for the safe, effective and high-quality delivery of the service, bringing confident oversight across safeguarding, housing management, risk, performance, quality, staffing and day-to-day operations. You’ll lead with presence and purpose, supporting your team to deliver consistent, personalised and trauma-informed support that helps young people build stability, independence and stronger future pathways.
You’ll also play a key role in strengthening partnership working across Camden, including with local authorities, commissioners and partner agencies. From referrals and move-on pathways to Ofsted readiness, data, young people’s feedback and continuous improvement, you’ll make sure the service is not only well run, but constantly learning, improving and ambitious for the young people it supports.
At SHP, you’ll also be part of a supportive learning culture, with access to training, development and opportunities to keep growing as a leader while shaping a service that really matters.
About you: You bring strong experience managing accommodation-based, residential, youth, housing, social care or similar services, with the confidence to lead a sizeable team and hold service-wide standards. You understand the responsibilities that come with managing a young people’s service, including safeguarding, housing management, health and safety, performance, quality and risk.
You’re confident supporting teams to work with young people facing multiple disadvantage, using trauma informed, psychologically informed and strengths-based practice to shape meaningful, personalised support. You can balance warmth with accountability, creating a team culture where staff feel supported, clear on expectations and able to deliver high-quality work.
You build trust quickly with staff, young people and partners, and bring the integrity, curiosity and courage needed to lead a service where people can thrive.
Important Info: Closing Date: Wednesday 10th June at midnight. Interview Date: Thursday 18th June at a Young Person's Service. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Residential Youth Services Manager in London employer: SINGLE HOMELESS PROJECT
At SHP, we pride ourselves on being an exceptional employer, offering a supportive learning culture that prioritises the growth and development of our staff. As a Residential Youth Services Manager in Camden, you will lead a dedicated team in a dynamic environment, with access to ongoing training and opportunities to make a meaningful impact in the lives of young people. Our commitment to high-quality service delivery and partnership working ensures that you will be part of a forward-thinking organisation that values innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Youth Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the youth services sector. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the organisation and think about how your experience aligns with their values and mission. Be ready to share specific examples of how you've led teams and supported young people in challenging situations.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let your enthusiasm for supporting young people shine through. Share your vision for how you can make a difference in their service and the lives of the young people they support.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your commitment and makes it easier for us to keep track of your application.
We think you need these skills to ace Residential Youth Services Manager in London
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in managing teams and services. We want to see how you've led others and made a positive impact on young people's lives.
Be Specific About Your Experience:Use concrete examples from your past roles to demonstrate your understanding of safeguarding, housing management, and trauma-informed practices. This helps us see how you can bring your expertise to our Camden Young People’s service.
Tailor Your Application:Make sure your application speaks directly to the job description. Use the same language and key phrases we’ve included to show that you understand what we’re looking for in a Residential Youth Services Manager.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this important role.
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Service Inside Out
Before the interview, make sure you thoroughly understand the Camden Young People's service and its objectives. Familiarise yourself with the key responsibilities mentioned in the job description, such as safeguarding and performance management. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you create a supportive team culture. Think of specific examples where you've successfully led a team, especially in high-pressure situations. Highlight how you balance warmth with accountability, as this is crucial for the role.
✨Emphasise Trauma-Informed Practices
Since the role involves working with young people facing multiple disadvantages, be ready to talk about your experience with trauma-informed and strengths-based practices. Share examples of how you've implemented these approaches in previous roles to support young people's development.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their vision for the service, how they measure success, or what challenges they currently face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
