At a Glance
- Tasks: Help people transition from homelessness to stable housing by building relationships and providing support.
- Company: Join London’s leading homelessness charity making a real impact every day.
- Benefits: Work in a supportive, inclusive environment with opportunities for personal growth.
- Other info: Dynamic role with a mix of community and remote work, plus career development opportunities.
- Why this job: Make a tangible difference in people's lives and help them regain their independence.
- Qualifications: Experience in housing support or similar roles, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
About the role:
This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence.
Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning.
This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day — creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope.
There will be a mixture of working in the community (attending viewings across London), working from office and working from home.
About you:
You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear.
About us:
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
- Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible to be considered.
- We reserve the right to close the advert when a suitable candidate is identified.
- Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
- This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
- Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
PRS Access and Resettlement Worker in London employer: SINGLE HOMELESS PROJECT
Joining the Single Homeless Project as a PRS Access and Resettlement Worker means becoming part of London's leading homelessness charity, where your work will have a direct and meaningful impact on the lives of those facing homelessness. With a strong emphasis on empathy, collaboration, and personal growth, we offer a supportive work culture that values diversity and lived experience, alongside opportunities for professional development in a dynamic environment. Our commitment to making a difference is matched by our dedication to fostering a workplace where every team member feels valued and empowered to drive change.
StudySmarter Expert Advice🤫
We think this is how you could land PRS Access and Resettlement Worker in London
✨Tip Number 1
Get to know the ins and outs of the PRS market. Research local landlords and letting agents, and don’t be shy about reaching out to them. Building those relationships can open doors for your clients and show that you’re proactive.
✨Tip Number 2
Practice your negotiation skills! Whether it’s discussing rent or tenancy expectations, being confident and clear in your communication can make a huge difference. Role-play scenarios with friends or colleagues to get comfortable.
✨Tip Number 3
Stay organised! Keep track of your clients’ needs and progress with a simple system. This will help you manage competing priorities and ensure no one falls through the cracks while navigating their move-on plans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our mission to support Londoners.
We think you need these skills to ace PRS Access and Resettlement Worker in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping people move on from homelessness. Share personal experiences or motivations that drive you to make a difference in this field.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in housing, resettlement, or support work. We want to see how your skills align with the role of PRS Access and Resettlement Worker.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your qualifications and how you can contribute to our mission at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this impactful role.
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Stuff
Make sure you understand the ins and outs of homelessness support and resettlement. Brush up on housing options, welfare benefits, and tenancy expectations. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.
✨Build Rapport
Since this role involves building relationships with landlords and clients, practice your communication skills. Think about how you can connect with people on a personal level while still being professional. A warm, empathetic approach can make all the difference in your interactions.
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled challenges in previous roles. Whether it's negotiating with landlords or helping clients overcome barriers, showcasing your persistence and creativity will demonstrate that you have what it takes to succeed in this fast-paced environment.
✨Stay Organised
This role requires juggling multiple priorities, so highlight your organisational skills during the interview. Share how you keep track of client progress and manage competing demands. Showing that you can stay on top of things will reassure them that you can handle the responsibilities of the job.
