At a Glance
- Tasks: Lead the overnight service, ensuring safety and support for young people in high support accommodation.
- Company: Join London’s leading homelessness charity making a real difference every day.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Other info: Dynamic environment focused on empathy, inclusion, and making a lasting impact.
- Why this job: Be a calm leader, spark change, and help young people build brighter futures.
- Qualifications: Experience in youth work or social care, with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About the role: At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most. You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe. This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
About you: You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate. You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting. You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement. You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work. You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.
About us: We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info: Closing date: Sunday 31st May at midnight. Interview date: Sunday 14th June in person at a Young Person's Service. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Night Manager in London employer: SINGLE HOMELESS PROJECT
At Camden Young Person’s High Support Accommodation Service, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of young people. Our supportive work culture fosters collaboration and growth, providing opportunities for professional development while ensuring that our staff feel valued and empowered. With a focus on trauma-informed practices and a commitment to inclusivity, working with us means being part of a compassionate team that is determined to create a safer, more equitable London for all.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the sector, especially those who work at Camden Young Person’s High Support Accommodation Service. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to youth work and crisis management. We all know that confidence is key, so role-play with a mate or in front of the mirror to nail your responses.
✨Tip Number 3
Show your passion for supporting young people! During interviews, share personal stories or experiences that highlight your commitment to making a difference. It’s all about connecting with the values of the organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to support Londoners in need.
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role of Night Manager.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience in supporting young people and managing teams, and show us how you can bring calm and confidence to our night service.
Show Your Passion:We love seeing candidates who are passionate about making a difference. Share why you’re excited about this role and how you can contribute to our mission of supporting young people in high support accommodation.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night Manager. Familiarise yourself with the specific challenges faced in high support accommodation and think about how your experience aligns with the needs of young people in distress.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in leading teams, especially in high-pressure situations. Share examples of how you've successfully managed incidents or supported staff, highlighting your calmness and confidence under pressure.
✨Emphasise Communication and Connection
Since this role is all about connection, be ready to talk about how you build relationships with both staff and young people. Discuss your approach to clear communication, handovers, and how you ensure everyone feels supported and informed.
✨Demonstrate Your Understanding of Trauma-Informed Care
Make sure to articulate your knowledge of trauma-informed and strengths-based practices. Prepare to explain how these approaches influence your decision-making and interactions with young people, showing that you prioritise their safety and well-being.
