At a Glance
- Tasks: Help individuals on probation secure stable housing and support their journey to independence.
- Company: Join a leading charity dedicated to transforming lives through housing advice.
- Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training.
- Other info: Be part of a diverse team committed to equal opportunities and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in supported housing or relevant qualifications, with strong organisational and communication skills.
The predicted salary is between 29029 - 31146 £ per year.
Single Homeless Project has a new opportunity for a Housing Advice Worker to join our team based in Brent, London. You will join us on a full-time, fixed term contract until the end of February 2027. In return, you will receive a competitive salary starting at £29,028.99 and rising incrementally to £31,146.38 per annum (pro rata).
About the Housing Advice Worker role: As a Housing Advice Worker, you will be part of Single Homeless Project’s Pan London Housing Advice and Interventions Service, delivered in partnership with St Mungo’s and the Ministry of Justice. Your work focuses on helping people on probation find secure housing, sustain current accommodation, or secure new housing where needed. Day‑to‑day duties include holding a caseload, completing strengths‑based assessments, exploring housing, financial, employment, and wider support needs, and building practical plans that translate pressure and uncertainty into clear next steps. You will also identify risks and safeguarding concerns, maintain accurate case records, liaise with housing providers and specialist agencies, and collaborate with partners such as probation and police to help clients access safe, realistic, and sustainable accommodations and opportunities.
Skills and experience we're looking for in our Housing Advice Worker:
- Understanding that housing advice can be life‑changing, with experience in supported housing, floating support, or a relevant qualification, and a working knowledge of housing legislation.
- A strong ability to stay composed during emotionally charged or fast‑moving situations, keeping client safety, choices, and next steps at the centre.
- Proficiency in partnership work, building relationships with agencies, services, and professionals that open doors for clients.
- A commitment to delivering a service that feels human, purposeful, and high‑quality, where clients are informed, respected, and supported to take more control of their future.
- Strong organisational skills with the ability to manage a varied caseload and balance competing priorities without losing sight of the person behind each case.
Our attractive benefits package includes:
- A salary increase after successful completion of the six‑month probationary period.
- A 37.5‑hour working week with flexible hours (core hours are 10 a.m. – 4 p.m.) in non‑accommodation services.
- 25 days annual leave, increasing annually to a maximum of 30 days (plus paid Bank Holidays).
- A contributory pension scheme: the organisation will contribute the equivalent of 5% of your annual salary.
- Staff Health Cash Plan and discounts scheme.
- A comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Housing Advice Worker. Job in London LilyLifestyle Jobs employer: SINGLE HOMELESS PROJECT
Single Homeless Project is an exceptional employer, offering a supportive and inclusive work environment in Brent, London, where you can make a meaningful impact on the lives of individuals facing housing challenges. With a strong commitment to employee development, flexible working hours, and a comprehensive benefits package, including generous annual leave and a contributory pension scheme, we prioritise your well-being and professional growth. Join us to be part of a dedicated team that values diversity and strives to deliver high-quality, human-centred services.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice Worker. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around supporting vulnerable clients and navigating housing challenges.
✨Tip Number 3
Showcase your skills in partnership work! Think of examples where you've collaborated with other agencies or services to achieve positive outcomes. This is key for a Housing Advice Worker role, so make it shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Advice Worker. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Advice Worker role. Highlight your relevant experience in supported housing and your understanding of housing legislation, as this will show us you’re a great fit for the position.
Showcase Your Skills:We want to see how you handle emotionally charged situations and manage a varied caseload. Use specific examples from your past experiences to demonstrate your organisational skills and ability to keep client safety at the forefront.
Be Person-Centred:Remember, we value a human and purposeful approach. Share how you've built relationships with clients and agencies in the past, and how you’ve empowered individuals to take control of their futures. This is key for us!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Stuff
Make sure you brush up on housing legislation and the specific challenges faced by people on probation. Understanding the nuances of the role will show that you're genuinely interested and prepared to make a difference.
✨Showcase Your Empathy
As a Housing Advice Worker, you'll be dealing with vulnerable clients. Be ready to share examples from your past experiences where you've successfully supported individuals in emotionally charged situations. This will highlight your ability to keep client safety and choices at the forefront.
✨Demonstrate Partnership Skills
Collaboration is key in this role. Prepare to discuss how you've built relationships with other agencies or professionals in the past. Think of specific instances where your teamwork led to positive outcomes for clients.
✨Organise Your Thoughts
With a varied caseload, strong organisational skills are essential. During the interview, be ready to explain how you manage competing priorities and ensure that each client feels valued and supported. A clear example of your organisational strategies will go a long way!
