At a Glance
- Tasks: Support and guide a dedicated team to empower young people towards independence.
- Company: Leading homelessness charity in London, making a real difference.
- Benefits: Opportunity to develop leadership skills while impacting lives positively.
- Other info: Join a compassionate team committed to social justice and community support.
- Why this job: Be a change-maker for young people, helping them build their futures.
- Qualifications: Experience with frontline teams and understanding of trauma-informed care.
The predicted salary is between 31500 - 38500 £ per year.
About the role:
Every young person deserves more than a safe place to stay. They deserve people who believe in their potential, listen to their ambitions and help them build a future they can feel excited about. At our Ofsted-registered Young Person's Accommodation Service in Islington, you'll play a key role in making that possible, helping looked after young people and care leavers find stability, develop independence and take meaningful steps towards the future they want.
As Deputy Team Manager, you'll work closely with the Services Manager to support, guide and develop a dedicated frontline team, creating an environment where both colleagues and young people feel supported to thrive. You'll bring a thoughtful, trauma-informed approach to leadership, helping staff navigate challenges, strengthen their practice and deliver consistent, high-quality support that puts young people's voices, choices and aspirations at its heart.
Your role will be varied and hands-on, from overseeing support and safety planning, responding to safeguarding concerns and strengthening partnerships with Children's Services and leaving care teams, to supporting service performance, Ofsted compliance and the day-to-day running of the accommodation. You'll also help create opportunities for young people to build life skills, access education and employment, and prepare for their next steps towards independence.
This is an opportunity to develop your leadership experience while making a genuine difference to young people's lives. You'll be part of a service where reflective practice, creativity and collaboration matter, and where your ability to bring out the best in others can help young people recognise what's possible for themselves.
About you:
You're a natural motivator who knows how to bring out the best in people. You've supported or managed frontline teams and can inspire confidence, encourage growth and help colleagues deliver their best work, even when things get tough.
You understand that young people's journeys are rarely straightforward. You've worked with young people in care or care leavers, understand the impact of trauma and know how to balance compassion, boundaries and ambition for their futures.
You're someone who stays calm when things get complicated. You can navigate safeguarding concerns, manage risk and make thoughtful decisions that keep young people safe without losing sight of their independence and choices.
You see opportunities where others might see barriers. You're creative, resourceful and know how to build relationships with young people, professionals and community partners that open doors and make things happen.
You care about getting the little things right as much as the big things. You can juggle competing priorities, maintain high standards in an Ofsted-regulated environment and aren't afraid to challenge, reflect and try something different when it could lead to better outcomes.
About us:
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
- Closing date: Sunday 15th November at midnight
- Interview date: Wednesday 25th November at SHP Head Office in Kings Cross
- This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
- Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Deputy Team Manager in London employer: Single Homeless Project
Single Homeless Project is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in London. With a strong focus on employee development, we offer extensive training opportunities and a generous benefits package, fostering a supportive and collaborative work culture that empowers our staff to thrive in their roles. Join us in creating safe and dignified outcomes for those experiencing homelessness while enjoying the unique advantages of working in a dynamic and purpose-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Team Manager in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Single Homeless Project.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Single Homeless Project!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Single Homeless Project, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Single Homeless Project or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Team Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Single Homeless Project:Before hitting send, make sure to tailor your application specifically to Single Homeless Project! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Single Homeless Project
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
