At a Glance
- Tasks: Manage daily operations, support residents, and ensure a safe environment.
- Company: Join the Single Homeless Project, dedicated to making a difference.
- Benefits: Competitive salary, flexible hours, generous leave, and health benefits.
- Other info: Great opportunities for personal growth and skill development.
- Why this job: Be the welcoming face for residents and help them thrive.
- Qualifications: Friendly, organised, and ready to learn in a dynamic role.
The predicted salary is between 28860 - 28860 £ per year.
Single Homeless Project has two opportunities for a Day Concierge to join our team in Wandsworth, Westminster. The role is part‑time, permanent, and offers a competitive salary fixed at £28,860 per annum (pro‑rata).
About The Day Concierge Role
As a Day Concierge on the Wandsworth accommodation service, you will be at the centre of the building’s day‑to‑day operations. Your daily responsibilities include managing access, responding to day‑to‑day issues, and working closely with colleagues, contractors and partner agencies. You will be the first face people see and the steady presence that keeps everything running smoothly, creating a safe, calm, and well‑run environment where residents can settle and move forward.
You’ll work alongside people experiencing homelessness and multiple disadvantages, building respectful, professional relationships while maintaining clear boundaries. The role blends practical problem‑solving with strong people skills; organisational ability, observance and approachability are key.
The working rota is 25 hours per week: 8 am – 4:45 pm on Wednesday, Thursday and Friday.
About You
- Friendly and approachable, confident speaking to a range of people and making them feel welcome
- Natural sense of responsibility and ability to stay calm and professional in a busy environment
- Willing to learn, open to feedback and ready to build your skills in a frontline service
- Organised and practical, able to manage day‑to‑day tasks and respond to issues as they arise
- Pride in your work, and happy to help keep the service safe, tidy and running smoothly
Our Attractive Benefits Package Includes
- A salary increase after successfully completing the six‑month probationary period
- A 37.5‑hour working week with flexible hours (core hours 10 am – 4 pm) in non‑accommodation services
- 25 days annual leave, increasing annually to a maximum of 30 days plus paid bank holidays
- Contributory pension scheme – the organisation contributes the equivalent of 5 % of your annual salary
- Staff health cash plan and discount scheme
- Comprehensive integrated training programme designed to develop the required skills and knowledge
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion in all of its services and workplaces. We are Disability Confident, committed, and IIP Silver accredited.
StudySmarter Expert Advice🤫
We think this is how you could land Day Concierge - Frontline Support for Residents in London
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at SINGLE HOMELESS PROJECT. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like SINGLE HOMELESS PROJECT directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on SINGLE HOMELESS PROJECT’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Day Concierge - Frontline Support for Residents in London
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Day Concierge - Frontline Support for Residents at SINGLE HOMELESS PROJECT, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Day Concierge - Frontline Support for Residents, customise your documents to fit the vibe of SINGLE HOMELESS PROJECT. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of SINGLE HOMELESS PROJECT. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with SINGLE HOMELESS PROJECT's needs. They’ll want to know that you can commit without compromising your passion for the work!
