At a Glance
- Tasks: Support homeless patients in navigating health and housing systems, ensuring their voices are heard.
- Company: Join London’s leading homelessness charity making a real impact every day.
- Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training opportunities.
- Other info: Join a compassionate team dedicated to inclusion and continuous learning.
- Why this job: Be a trusted advocate for those in need and help transform lives in your community.
- Qualifications: Experience in supporting vulnerable individuals and strong communication skills required.
The predicted salary is between 27976 - 28930 £ per year.
Single Homeless Project has an exciting opportunity for a Homeless Pathway Coordinator to join our team based across Newham, London. You will join us on a full-time, fixed term basis for 12 months. In return, you will receive a competitive salary starting at £34,127.11 and rising incrementally to £36,947.49 per annum (pro-rata). We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
About the Homeless Pathway Coordinator role:
No one should leave hospital with nowhere safe to go. As Homeless Pathway Coordinator, you’ll be a consistent and trusted presence for patients experiencing homelessness, helping them navigate what can feel like an overwhelming mix of health, housing and support systems. You’ll spend time with patients on wards and in A&E, listening to what matters to them, understanding the barriers they face and making sure their voice remains at the heart of every decision.
Day to day, you’ll manage a caseload, complete assessments, develop clear discharge and support plans and make referrals to housing, healthcare, social care, mental health and substance use services. You’ll follow up actions, keep plans moving and advocate firmly when someone is at risk of being discharged without the right accommodation or support in place.
You’ll work closely with the Homeless Pathway Lead, hospital teams, Newham Council and SHP’s wider Health Team, bringing professionals together and helping everyone stay focused on the person behind the case. You’ll also build links with community services, identify gaps in existing pathways and share learning that helps the hospital respond more effectively to people experiencing homelessness.
This is a role where strong relationships can change the course of someone’s recovery. You’ll join an experienced and supportive team, with opportunities to deepen your knowledge of inclusion health, homelessness and psychologically informed practice through training, reflective practice and shared learning.
About you:
- You have experience supporting people experiencing homelessness, multiple disadvantage or significant barriers to accessing services.
- You know how to build trust with people who may feel let down by services, keeping their voice and choices at the centre of your work.
- You can manage a caseload, assess what support is needed and turn complex situations into clear, practical next steps.
- You’re a confident communicator and advocate who can bring health, housing and support services together around an individual.
- You work calmly and compassionately, understand safeguarding and risk, and are keen to keep developing your knowledge through training and reflective practice.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period.
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services.
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays).
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary.
- Staff Health Cash Plan and discounts scheme.
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work.
Closing date: Sunday 2nd August at midnight. Interview date: Tuesday 11th August at SHP Head Office in Kings Cross. Please note there will be a second stage interview for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Homeless Pathway Coordinator employer: SINGLE HOMELESS PROJECT
Single Homeless Project is an exceptional employer dedicated to making a real difference in the lives of Londoners facing homelessness. With a strong focus on employee growth, we offer comprehensive training programmes and a supportive work culture that values compassion and collaboration. Our competitive benefits package, including flexible working hours and generous annual leave, ensures that our team members are well-equipped to lead with empathy and drive meaningful change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Pathway Coordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at SINGLE HOMELESS PROJECT.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from SINGLE HOMELESS PROJECT!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like SINGLE HOMELESS PROJECT, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at SINGLE HOMELESS PROJECT or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Homeless Pathway Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to SINGLE HOMELESS PROJECT:Before hitting send, make sure to tailor your application specifically to SINGLE HOMELESS PROJECT! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
