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- Tasks: Lead the creation of safe, welcoming workplaces that support our mission to end homelessness.
- Company: Join London's leading homelessness charity making a real difference every day.
- Benefits: Competitive salary, flexible hours, generous leave, and a supportive work environment.
- Why this job: Be a visible leader driving change and improving lives across London.
- Qualifications: Hands-on facilities management experience and strong people-focused communication skills.
- Other info: Dynamic role with opportunities for personal growth and impactful work.
The predicted salary is between 50718 - 53786 £ per year.
Single Homeless Project has an opportunity for a Facilities Manager to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £50,718.46 and rising incrementally to £53,786.23 per annum.
About the role:
This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.
Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.
This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.
About you:
- You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
- You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
- You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
- You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
- You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.
About Us:
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
- Closing date: Sunday 25th January at midnight
- Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams
- There will be a second stage in person at our head office in Kings Cross for progressed candidates.
- This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
- Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Our attractive benefits package includes:
- A salary increase after successfully completing six month’s probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Facilities Manager employer: Single Homeless Project
Contact Detail:
Single Homeless Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Get to know the company! Research Single Homeless Project and understand their mission. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about making a difference in the lives of Londoners.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. This insider knowledge can give you an edge and help you tailor your approach.
✨Tip Number 3
Prepare for situational questions! Think about your past experiences in facilities management and how they relate to the role. We want to hear about specific challenges you’ve faced and how you tackled them – so have those stories ready!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re enthusiastic about the role and appreciate the opportunity. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for facilities management shine through! We want to see how your values align with our mission at Single Homeless Project. Share why you’re excited about creating safe and welcoming spaces for our teams.
Tailor Your Experience: Make sure to highlight your hands-on facilities management experience in your application. We’re looking for someone who knows the ins and outs of keeping buildings functional and safe, so be specific about your relevant skills and past achievements!
Be Personable: Since this role is all about people, don’t forget to showcase your communication skills! We love a warm and approachable candidate, so share examples of how you’ve successfully managed teams or collaborated with colleagues in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Single Homeless Project
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially around health and safety regulations. Be ready to discuss specific examples of how you've handled property issues or improved workplace environments in the past.
✨Show Your People Skills
This role is all about being people-focused, so be prepared to share experiences where you've successfully managed a team or collaborated with colleagues. Highlight your communication style and how you build relationships to create a positive work environment.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to troubleshoot or resolve issues quickly. The interviewers will want to see that you can think on your feet and make decisions that benefit the team and the organisation as a whole.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing contractors or leading a refurbishment project. Prepare by thinking through your approach to these challenges and how you would ensure compliance and quality service delivery.
