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- Tasks: Keep Milton House sparkling clean and support residents in their daily lives.
- Company: Join the Single Homeless Project, a leader in social care and support.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and health cash plan.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Flexible hours and opportunities for personal growth in a diverse workplace.
The predicted salary is between 23000 - 30000 £ per year.
The Housekeeper will ensure the smooth running of Milton House by maintaining the highest standards of cleanliness and supporting the wider service provision. You will perform thorough building cleaning, act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management.
Key Responsibilities:
- Carry out a thorough daily clean of the building, including communal areas, bathrooms and offices.
- Act as the first point of contact for residents, visitors and contractors.
- Support stock control and maintain health and safety compliance.
- Assist with practical housing management tasks.
- Contribute to wrap-around support, helping residents keep appointments, manage budgets and develop independence skills.
Requirements:
- Strong customer service skills.
- Genuine interest in working with people with multiple disadvantages.
- Reflective and able to respond positively to challenges.
- Adaptive work approach to meet varied residents’ needs.
- Basic understanding of repairs and maintenance.
- Flexible and resilient approach to work.
- Creative and innovative thinking applied to working practices.
- Thorough and detail-oriented.
Benefits:
- Salary increase after successful completion of the six-month probationary period.
- 25 days annual leave, increasing to a maximum of 30 days (plus paid bank holidays).
- Contributory pension scheme (SHP contributes 5% of your annual salary).
- Staff Health Cash Plan and discounts scheme.
- Comprehensive integrated training programme.
Application Details:
- Closing date: Sunday 9th November at midnight.
- Interview date: Tuesday 18th November (online via Microsoft Teams).
- Enhanced DBS check is required.
- Successful applicant will be processed by SHP.
Equal Opportunity Statement: Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion in all of our services and workplaces. We are Disability Confident, Committed and IIP Silver accredited.
How to Apply: Please click ‘apply’ now to become our Housekeeper.
Housekeeper in City of London employer: Single Homeless Project
Contact Detail:
Single Homeless Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in City of London
✨Tip Number 1
Get to know the company! Research Single Homeless Project and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! As a Housekeeper, you'll be the first point of contact for residents and visitors. Role-play scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past experiences where you've had to adjust to meet different needs. This will demonstrate your flexibility and resilience, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at Milton House.
We think you need these skills to ace Housekeeper in City of London
Some tips for your application 🫡
Show Your Passion: Let us see your genuine interest in working with people who have multiple disadvantages. Share any relevant experiences or motivations that drive you to apply for the Housekeeper role.
Highlight Your Skills: Make sure to emphasise your strong customer service skills and detail-oriented nature. We want to know how your skills align with the responsibilities of maintaining cleanliness and supporting residents.
Be Reflective: Demonstrate your ability to respond positively to challenges. Share examples of how you've adapted your approach in previous roles to meet varied needs, as this is key for us at Milton House.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Single Homeless Project
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Housekeeper in a complex needs accommodation. Familiarise yourself with the key tasks like maintaining cleanliness, supporting residents, and health and safety compliance. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for residents and visitors, it's crucial to highlight your strong customer service skills. Prepare examples from your past experiences where you've successfully interacted with people, especially in challenging situations. This will demonstrate your ability to connect with residents who may have multiple disadvantages.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your adaptability and problem-solving skills. Think about how you would handle various situations, such as dealing with a difficult resident or managing stock control. Practising these scenarios can help you articulate your thought process during the interview.
✨Emphasise Your Attention to Detail
As a Housekeeper, being thorough and detail-oriented is key. Be prepared to discuss how you ensure high standards of cleanliness and how you approach tasks methodically. You might even want to mention any specific cleaning techniques or systems you use to maintain organisation and efficiency.
