Caseworker

Single Homeless Project has an opportunity for a Caseworker to join our experienced and committed teams based in North London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that\’s committed to making a real difference in people\’s lives. You\’ll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Caseworker role: At SHP, we believe that everyone deserves a place to call home – and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact. This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes. Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes – every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job – it’s a career with purpose. Caseworker posts are for Mondays – Fridays, 9am to 5pm. The role is based at our office in Kings Cross. There are opportunities to work from home at times. About you: Ability to effectively work with a range of service providers and agencies to establish or improve services for clients. Ability to be self-motivating and work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard. Ability to motivate people to move towards an appropriate level of independence and inclusion. Experience or understanding of supporting clients to maximise their income, manage bills, and avoid and reduce debts or arrears. Understanding of clients’ needs and aspirations, and ability to identify and assess clients’ needs using a strengths-based and person-centred approach. Ability to actively promote and practice Diversity and Inclusion as part of your work. Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives. An understanding of the causes of homelessness, and of support and housing pathways available for people to end their homelessness. Our attractive benefits package includes: A salary increase after successfully completing six month\’s probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work PLEASE NOTE: We will invite suitable candidates to interviews as applications are received on a rolling basis. Please submit your application at your earliest convenience to be considered, we reserve the right to close this vacancy early if the position is filled.  This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Caseworker - we\’d like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited