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- Tasks: Support individuals facing homelessness by providing outreach and practical assistance.
- Company: Join London’s leading homelessness charity making a real difference.
- Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training.
- Why this job: Make a meaningful impact while helping others rebuild their lives.
- Qualifications: Empathy, patience, and experience in community support are essential.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
Single Homeless Project has an opportunity for an Outreach Worker to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £33,133.12 and rising incrementally to £35,871.35 per annum.
About the role: At the heart of Camden's response to street homelessness, the Rough Sleeping Outreach & Hub Service works across streets, transport hubs and a central support hub to ensure that no one is left facing rough sleeping alone. This is an integrated, borough-wide service focused on early engagement, reducing harm and supporting people to move away from the streets towards safety, accommodation and longer-term stability. As an Outreach Worker, you’ll be a consistent and trusted presence for people sleeping rough or at risk of rough sleeping. Working flexibly across street outreach and hub-based support on a rota basis, you’ll build meaningful relationships, carry out trauma-aware assessments and coordinate practical support that helps people take their next steps. You’ll work within a 'No Wrong Door' approach, supporting people wherever and however they engage.
This is a role with variety, challenge and real impact. You’ll respond to complex situations, manage risk thoughtfully, and support people through moments of crisis and change. The work can be unpredictable and includes early, late and weekend shifts as part of a 7-day rota but you won’t be doing it alone. You’ll be supported through reflective practice, supervision and training, as part of a skilled, compassionate and determined team. If you’re motivated by persistence, partnership and meaningful outcomes, this is a chance to grow your skills while helping others move forward with dignity and hope.
About you: You’re motivated by helping people move away from harm and towards stability. You understand that progress isn’t always linear, and you bring patience, persistence and empathy to your work. You use a trauma-informed, strengths-based approach and can stay calm and professional when situations are complex. You balance compassion with clear boundaries and use your judgement to manage risk and safeguarding effectively. You work well in a fast-moving environment. You can manage competing priorities, work independently in the community and keep clear, accurate records that support continuity and accountability. You value partnership and collaboration. You’re confident working alongside housing, health, substance use and community safety services to deliver joined-up support and meaningful outcomes. You’re flexible and reliable, and comfortable working across a rota that includes early and late shifts, evenings and weekends. You’re open to working both on outreach and within a hub setting, adapting to service need while keeping people at the centre of what you do.
About Us: We’re London’s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Applications will be reviewed as they are received with suitable candidates being progressed to testing and interview on an adhoc basis. Therefore, please submit your application as soon as possible as we reserve the right to close the advert when suitable candidates are identified. This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note: Applications requiring sponsorship will not be accepted or progressed. Applications are reviewed for AI use in application questions.
Our attractive benefits package includes:
- A salary increase after successfully completing six month’s probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Outreach Worker in Camden employer: Single Homeless Project
Contact Detail:
Single Homeless Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Worker in Camden
✨Tip Number 1
Get to know the organisation! Research Single Homeless Project and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former Outreach Workers on LinkedIn or at local events. They can provide insider tips and might even give you a heads-up about job openings before they're advertised.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle complex situations, as this role involves managing risk and supporting people through crises. Practising your responses can help you feel more confident during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining our team at Single Homeless Project.
We think you need these skills to ace Outreach Worker in Camden
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your passion for helping others and your unique perspective on the role of an Outreach Worker. Don't be afraid to share personal experiences that have shaped your understanding of homelessness.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight how your background aligns with our mission at Single Homeless Project and the values we uphold. This shows us you’ve done your homework and are genuinely interested.
Showcase Your Skills: Use your application to demonstrate your relevant skills, especially those related to trauma-informed care and risk management. Give examples of how you've successfully navigated complex situations in the past. We love seeing how you can bring your strengths to our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands quickly. Plus, you’ll find all the details you need about the role and our organisation there. Don’t wait too long – we review applications as they come in!
How to prepare for a job interview at Single Homeless Project
✨Know Your Stuff
Before the interview, make sure you understand the role of an Outreach Worker and the specific challenges faced by those experiencing homelessness. Familiarise yourself with Single Homeless Project's mission and values, as well as their approach to supporting individuals. This will help you demonstrate your genuine interest and alignment with their goals.
✨Showcase Your Empathy
During the interview, be prepared to share examples of how you've used empathy in past roles. Highlight situations where you've supported individuals through difficult times, showcasing your trauma-informed and strengths-based approach. This will illustrate your ability to connect with people and build trust, which is crucial for this role.
✨Demonstrate Flexibility
Given the unpredictable nature of outreach work, it's important to convey your adaptability. Share experiences where you've successfully managed competing priorities or adjusted to changing circumstances. This will reassure the interviewers that you're ready to handle the dynamic environment of street outreach and hub-based support.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, and how they measure success in their outreach efforts. This not only shows your enthusiasm for the role but also helps you gauge if the organisation is the right fit for you.
