At a Glance
- Tasks: Lead a dynamic team to support vulnerable clients and create impactful change.
- Company: Single Homeless Project, dedicated to diversity and inclusion.
- Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience with disadvantaged individuals and strong facilitation skills.
The predicted salary is between 38592 - 41580 € per year.
Single Homeless Project invites applications for a Hub Outreach Team Manager based in Camden, London. The role is full‑time, permanent, with annual pay starting at £38,592.18 and increasing to £41,580.14.
Responsibilities
- Lead and coordinate a multidisciplinary team to ensure timely, coordinated support for clients arriving at the hub.
- Maintain close involvement in frontline service delivery and help manage complex, high‑risk situations.
- Collaborate with outreach staff, partner organisations and external services to create seamless pathways for clients.
- Apply psychologically informed, trauma‑informed and gender‑informed practice to create a calm, safe and purposeful hub environment.
- Ensure that no client experiences waiting or dead ends; maintain clear, coordinated next steps in services.
- Represent the hub in borough‑wide responses, working with leaders and partners to influence system change.
Qualifications
- Experience working with people who face multiple disadvantages and can facilitate forward movement.
- Ability to lead from the front – visible, hands‑on, confident in complex, high‑risk situations.
- Strong facilitation skills, able to bring people together and cut through barriers and slow systems.
- Practical application of psychologically informed and trauma‑informed approaches.
- Calm, organised and focused under pressure, keeping the service moving.
Benefits
- Salary increase after completion of six‑month probation.
- 37.5 hour working week with flexible core hours (10 am–4 pm).
- 25 days annual leave increasing to 30 days (plus paid Bank Holidays).
- Contributory pension scheme – employer contributes 5% of annual salary.
- Staff health cash plan and discount scheme.
- Comprehensive training programme to develop relevant skills and knowledge.
Important Information
- Closing date: Sunday 17th May at midnight.
- Interview dates: Thursday 28th and Friday 29th May, at SHP Head Office in Kings Cross.
- Shortlisted candidates will be required to complete a short psychometric test before interview confirmation.
- An Enhanced DBS check will be required.
- Applications with insufficient or no right to work or requiring sponsorship will not be accepted.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion. We are also Disability Confident, Committed and IIP Silver accredited.
Hub Outreach Team Manager in Camden Town employer: SINGLE HOMELESS PROJECT
Single Homeless Project is an exceptional employer, offering a supportive and inclusive work culture in Camden, London. With a strong commitment to employee development through comprehensive training programmes and a focus on mental health and well-being, staff enjoy flexible working hours, generous annual leave, and a contributory pension scheme. Join us in making a meaningful impact in the lives of those facing homelessness while advancing your career in a dynamic and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Outreach Team Manager in Camden Town
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Single Homeless Project. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to leading teams and managing complex situations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience with trauma-informed practices during interviews. Share specific examples of how you've created safe environments for clients, as this will resonate well with the role's requirements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at the hub.
We think you need these skills to ace Hub Outreach Team Manager in Camden Town
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Hub Outreach Team Manager. We want to see how you can lead a multidisciplinary team and manage complex situations, so don’t hold back on those relevant examples!
Showcase Your Skills:Use your written application to demonstrate your strong facilitation skills and your ability to work with people facing multiple disadvantages. We’re looking for someone who can cut through barriers, so share specific instances where you've done just that.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences. Avoid jargon and focus on what makes you the best fit for our hub environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities of a Hub Outreach Team Manager, especially around leading a multidisciplinary team and managing complex situations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported clients facing multiple disadvantages. Highlight your hands-on leadership style and how you've navigated high-risk situations. This will demonstrate your capability to lead effectively in this role.
✨Emphasise Collaboration Skills
Since the role involves working closely with outreach staff and partner organisations, be ready to discuss how you've facilitated teamwork in the past. Share instances where you've cut through barriers to create seamless pathways for clients, showcasing your strong facilitation skills.
✨Stay Calm Under Pressure
The interview may include scenarios that test your ability to remain calm and organised under pressure. Practice responding to hypothetical high-stress situations, focusing on how you would keep the service moving and ensure clients receive timely support. This will highlight your suitability for the role.
