Assertive Outreach Worker

Assertive Outreach Worker

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Single Homeless Project

At a Glance

  • Tasks: Support clients in overcoming challenges and improving their lives through tailored guidance.
  • Company: Join Single Homeless Project, a charity dedicated to preventing homelessness and promoting wellbeing in London.
  • Benefits: Enjoy a collaborative environment, professional development opportunities, and the chance to make a real impact.
  • Why this job: Be part of a compassionate team transforming lives and shaping communities for a better future.
  • Qualifications: Experience with mental health, substance use issues, and multi-agency partnerships is essential.
  • Other info: This role includes a 12-month maternity cover and requires an Enhanced DBS check.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Join to apply for the Assertive Outreach Worker role at Single Homeless Project.

Single Homeless Project has an opportunity for a Assertive Outreach Worker to join our experienced and committed teams based in Westminster. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum (pro rata).

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that\’s committed to making a real difference in people\’s lives. You\’ll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need.

About The Assertive Outreach Worker Role

If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.

Your day will be as varied as it is rewarding – guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.

About You

We are looking for applicants who are:

  • Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
  • A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage\’ including Trauma Informed Approaches.
  • Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
  • Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
  • A good and current understanding of safeguarding issues and procedures.

Our Attractive Benefits Package Includes

  • A salary increase after successfully completing six month\’s probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing Date: Sunday 7th September at midnight

Interviews: Tuesday 16th September in Kings Cross at SHP Head Office

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Don\’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply\’ now to become our Assertive Outreach Worker.

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Assertive Outreach Worker employer: Single Homeless Project

At Single Homeless Project, we are dedicated to creating a supportive and transformative work environment for our employees. As an Assertive Outreach Worker, you will be part of a compassionate team that values collaboration and innovation, providing you with opportunities for professional growth while making a meaningful impact on the lives of vulnerable individuals across London. Our commitment to trauma-informed practices and community engagement ensures that your work not only changes lives but also contributes to a broader mission of ending homelessness in the capital.
Single Homeless Project

Contact Detail:

Single Homeless Project Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assertive Outreach Worker

✨Tip Number 1

Familiarise yourself with trauma-informed approaches and best practices in supporting individuals facing multiple disadvantages. This knowledge will not only help you understand the role better but also demonstrate your commitment to the values that SHP stands for.

✨Tip Number 2

Network with professionals in the field of mental health and substance use support. Attend relevant workshops or seminars to connect with others who share your passion, as these connections can provide valuable insights and potentially lead to recommendations.

✨Tip Number 3

Research local agencies and services in Westminster and surrounding boroughs. Understanding the landscape of available resources will enable you to speak knowledgeably about how you can collaborate effectively with these organisations in your role.

✨Tip Number 4

Prepare to discuss your experiences working within multi-agency partnerships. Be ready to share specific examples of how you've contributed to positive change in complex situations, as this will highlight your ability to work collaboratively in a challenging environment.

We think you need these skills to ace Assertive Outreach Worker

Understanding of mental health issues
Knowledge of substance use support services
Experience with trauma-informed approaches
Ability to assess client needs and risks
Strong communication skills
Experience in multi-agency partnership working
Familiarity with housing legislation and policies
Understanding of safeguarding procedures
Empathy and compassion
Problem-solving skills
Record-keeping and documentation skills
Ability to engage and motivate clients
Networking and relationship-building skills
Adaptability in a dynamic work environment

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Assertive Outreach Worker position. Tailor your application to reflect how your experience aligns with the job description.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience working with individuals facing mental health issues, substance use challenges, and those with offending histories. Use specific examples to demonstrate your understanding of trauma-informed approaches.

Showcase Multi-Agency Collaboration: Detail any experience you have in working as part of a multi-agency team. Highlight how you have successfully collaborated with various stakeholders to address complex issues and bring about positive change for clients.

Be Person-Centred: When writing your application, focus on your commitment to person-centred support. Illustrate how you have previously engaged with clients to empower them and help them navigate their journey towards independence and wellbeing.

How to prepare for a job interview at Single Homeless Project

✨Show Your Passion for Change

Make sure to express your genuine belief in the potential for individuals to rebuild their lives. Share personal stories or experiences that highlight your commitment to making a difference, as this role is all about transforming lives.

✨Demonstrate Your Understanding of Trauma-Informed Approaches

Be prepared to discuss your knowledge and experience with trauma-informed care. Highlight specific examples where you've applied these principles in your work, as this will show your alignment with the organisation's values.

✨Highlight Your Multi-Agency Collaboration Skills

Since this role involves working closely with various agencies, be ready to share examples of how you've successfully collaborated with other organisations. Discuss any challenges you faced and how you overcame them to achieve positive outcomes.

✨Familiarise Yourself with Relevant Legislation

Brush up on housing, health, and social justice legislation relevant to the role. Being able to discuss these topics confidently will demonstrate your preparedness and understanding of the complexities involved in supporting individuals with multiple needs.

Assertive Outreach Worker
Single Homeless Project
Location: London
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