Assertive Outreach and Transitions Worker

Assertive Outreach and Transitions Worker

Full-Time 32034 - 35082 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support women transitioning from homelessness, building trust and providing practical assistance.
  • Company: Join London’s leading homelessness charity making a real impact.
  • Benefits: Competitive salary, flexible hours, generous leave, and comprehensive training.
  • Other info: Opportunity to shape support services and grow your career in a dynamic environment.
  • Why this job: Be part of a compassionate team driving change for vulnerable women.
  • Qualifications: Experience in supporting women facing homelessness and understanding trauma-informed practices.

The predicted salary is between 32034 - 35082 £ per year.

Single Homeless Project has an exciting opportunity for an Assertive Outreach and Transitions Worker to join our team based in Camden. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum.

We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures.

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve.

About the Assertive Outreach and Transitions Worker role:

Too many women are lost in the gap between being offered accommodation and feeling safe enough to accept it, trust it and stay. As our new Assertive Outreach and Transitions Worker, you’ll stand alongside women at this critical point, making sure a move away from rough sleeping feels possible, supported and led by their choices.

Working across the streets, community settings and our Women’s Recovery Service, you’ll begin building relationships with women before they move in. You’ll carry out flexible, trauma-informed assessments, help remove barriers to accommodation and provide steady, practical support throughout the transition into the service.

You’ll also hold a small caseload of women who need a more flexible or assertive approach to remain connected, use their bedspace and sustain their accommodation. Whether you’re advocating for access to health or domestic abuse support, responding to safeguarding concerns or bringing partners together around a woman, you’ll balance safety with dignity, choice and voice.

This is a brand new role with real scope to shape how we support women across the Camden Homeless Pathway. Your persistence, creativity and belief in women’s capacity for change will help prevent avoidable evictions, reduce repeat rough sleeping and give women a stronger foundation from which to recover and move forward.

At Single Homeless Project (SHP), you’ll be supported through regular supervision, reflective practice and ongoing learning, with opportunities to deepen your knowledge of trauma-informed and psychologically informed approaches and develop your career within our services.

This role is open to women only.

About you:

  • You bring direct experience of supporting women affected by homelessness, rough sleeping and multiple disadvantage, alongside a strong understanding of women-centred practice.
  • You know that trust is earned, not expected, and can build meaningful relationships with women whose experiences of trauma, abuse, exploitation or exclusion may make services feel unsafe.
  • You can assess and manage risk confidently, respond to safeguarding concerns and make sound decisions without losing sight of each woman’s dignity, choices and voice.
  • You’re comfortable working independently across street, community and accommodation settings, while bringing colleagues and partner services together when women need coordinated support.
  • You’re persistent, emotionally resilient and creative in your approach, with the organisation needed to manage a caseload and keep clear, timely records.

Our attractive benefits package includes:

  • A salary increase after successfully completing six month's probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing date: Sunday 9th August at midnight

Interview date: Tuesday 18th August at SHP Head Office in Kings Cross

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Assertive Outreach and Transitions Worker employer: SINGLE HOMELESS PROJECT

Single Homeless Project is an exceptional employer dedicated to making a real difference in the lives of Londoners facing homelessness. With a strong focus on employee growth, we offer comprehensive training programmes and a supportive work culture that values compassion and collaboration. Our competitive benefits package, including flexible working hours and generous annual leave, ensures that our team members are well-equipped to lead with empathy and drive meaningful change in the community.

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Contact Details:

SINGLE HOMELESS PROJECT Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assertive Outreach and Transitions Worker

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at SINGLE HOMELESS PROJECT.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from SINGLE HOMELESS PROJECT!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like SINGLE HOMELESS PROJECT, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at SINGLE HOMELESS PROJECT or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Assertive Outreach and Transitions Worker

Experience in supporting women affected by homelessness
Understanding of women-centred practice
Building meaningful relationships
Risk assessment and management
Responding to safeguarding concerns
Decision-making skills
Independent working across various settings

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to SINGLE HOMELESS PROJECT:Before hitting send, make sure to tailor your application specifically to SINGLE HOMELESS PROJECT! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at SINGLE HOMELESS PROJECT

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.