Account Manager in Minehead

Imagine your workdays chatting with passionate scientists who are making a real difference: cures for disease, sustainable food supply, green replacements for fossil fuels and plastics to name a few. Are you yearning to escape the daily grind and build some new purposeful relationships? Your warm nature naturally puts people at ease, making them feel comfortable and open. You're highly motivated, goal-setting, and consistently proactive. You’re a skilled communicator, adept at listening, empathising and crafting persuasive steps forward.

The team will report directly to and be supported by the Head of Sales and form a crucial part of the Sales team. You will work especially closely with our Channel Manager and Sales Administrator; the Marketing, Business Development, Logistics, Support, and Finance teams; as well as our wonderful customers and collaborators.

You’ll be empowering scientists across the globe with robotics to accelerate their research and change the world, every day. You will have the chance to help shape your responsibilities and perhaps even grow it into a full department over time.

You will be:

• Building strong relationships with key customers, acting as their trusted advisor and partner to help them achieve their desired outcomes and drive business growth.
• Creating and delivering persuasive proposals, with demonstrations that showcase the value proposition and secure new deals.
• Ensuring smooth onboarding and providing ongoing engagement with existing customers.

At Singer Instruments, we believe in fostering a culture of learning and growth. We're committed to helping you develop your skills and expand your horizons. This role offers a unique opportunity to explore different areas and shape your career path based on your interests and strengths. Some of the hats you could get to try on (if you’re interested) include:

• Events and Outreach: Represent Singer Instruments at international scientific conferences, connecting with researchers and showcasing our latest innovations.
• Market Research and Analysis: Dive into market trends, customer insights, and data analysis to inform our strategies and drive growth.
• Project Management: Take the lead on exciting projects, honing your organisational and leadership skills.

What we are aiming for:

• Enthusiastic and proactive: A proper self-starter with a heap of verve.
• Influential: Excels at building rapport and using collaborative, persuasive communication.
• Articulate: Has an innate ability to communicate ideas persuasively and with clarity. (GCSE grade C or above in English, or equivalent).
• Fast learner: Able to quickly grasp new concepts (e.g. biology/technology/software).
• Tech savvy: Competent in navigating common office applications and databases.
• Good with numbers: Has strong numeracy skills (GCSE grade C or above in Maths, or equivalent).
• Organised: Excels at staying organised whilst managing multiple relationships and processes.
• Highly attuned and strategic: Able to acutely listen and use razor-sharp insight to create mutually-positive outcomes; results-orientated.

While not required, we'd love to hear if you have any of the following:

• Further education.
• Hands-on experience with robotics or technology.
• A willingness or desire to travel.
• Fluency in any languages besides English.
• A valid and clean driving licence.

Why should you apply?

• You're purpose-driven and find the prospect of engaging daily with scientists making groundbreaking discoveries in fields like cancer treatment, renewable biofuels, and sustainable food supply incredibly exciting.
• You're eager to take on new challenges and broaden your own horizons.
• You’re passionate about learning new things and expanding your knowledge.
• You appreciate the opportunity to work for a company that values work-life balance and allows you to enjoy the natural beauty of Somerset, which aligns perfectly with your lifestyle.
• You want to have fun working in a vibrant, fast-paced environment.
• You're eager to make a significant impact and contribute to a company with a strong mission, exciting growth potential, and a dynamic environment.

More reasons to apply:

• Location: Your hike / bike / surf / kitesurf is part of your daily life.
• Holiday: 25 days per year + 8 bank holidays.
• Holiday bonus on length of service up to an additional 5 days per year.
• Surf’s-up no-notice time off for surf or weather-related activities.
• Healthcare scheme through WPA for all permanent employees.
• Mental healthcare support for all permanent employees.
• Flexible working Blended approach to office and WFH.
• Profit Share for Nerds bonus scheme.
• Equity for Nerds share options scheme.

Diversity, Equality and Inclusion: We encourage applications from all individuals and respect and appreciate differences and unique ways of thinking. We are flexible and can adapt both our application and assessments by discussing your individual needs first.

About us: Singer Instruments, headquartered in Somerset on the edge of Exmoor, develop laboratory automation to accelerate research for scientists who want to make the world a better place. The company supports a global customer base, across a spectrum of interests such as healthcare, antibiotics, biofuels, renewable fabrics, and plant-based alternatives to meat. As an employee-owned company, Singer puts their people first. Singer Instruments are very proud to have won the Somerset Business Awards Employer of the Year; By supporting our teams and investing in our people, we get the best results for our customers. Staff are highly motivated by their global scientific impact and a shared value for company culture. The atmosphere is relaxed, attitudes are positive, and nobody wears a suit. Work in a rapidly growing business should be fun, so Singer take any opportunity possible to celebrate success.