At a Glance
- Tasks: Lead food and beverage operations, ensuring top-notch service and hygiene standards.
- Company: Join a vibrant team in the hospitality industry with a focus on excellence.
- Benefits: Enjoy complimentary meals, birthday leave, and comprehensive health benefits.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: GCE 'O' level or culinary certification with 2-3 years of relevant experience.
The predicted salary is between 25000 - 30000 £ per year.
Job Purpose
The Food and Beverage Operations Executive lead the compliance of service, food hygiene, safety and other standards amongst the team on each shift.
He / She assists in managing front-of-house operations and customer services to optimise outlet performance.
He / She guides the staff in management of customers queries, and plans staff scheduling based on operational needs.
He monitors food and beverage services to ensure excellence customer service, and is expected to suggest areas for continuous improvement within the team.
Meticulous and resourceful, he / she should have mental resilience to operate in high pressure environment, with the diplomacy to defuse anger and to resolve problems.
He is able to work in a flexible schedule, including weekends, evenings, and public holidays, and is capable of interacting with colleagues and customers from a diverse background.
Responsibilities
- Assist manager in managing Banquet department’s operations and administration
- Ensure that all service procedures are carried out to the standards required
- Ensure that all function rooms are set-up in accordance to banquet event order requirement
- Ensure cleanliness of function rooms and banquet areas at all times
- Assist manager in planning for the operational budgets, and is expected to design continuous improvement activities for banquet department
- Support manager in supervising casual labour to ensure service standards and grooming are maintained according to policy
- Support manager in control staffing and casual labour cost, ensuring that work hours deployed staff is properly utilized
- Take personal responsibility for the service experience of all guests in the banquet by actively checking on their satisfaction
- Communicate with respective Sales team to fully understand guests requirements
- Be proactive towards guests, assisting them with any reasonable requests, and training all team members to anticipate guests needs
- Take on additional roles and tasks from time to time as per operations requirements
- Any other duties/projects as assigned by Supervisor and/or Management.
• Others
- Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
- Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
- Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.
Requirements
- GCE“ O “ level certificate /Specialist certification in culinary arts with 2-3 years of relevant experience with Food and Hygiene Certification
- Able to do shift work and work on weekends & Eve & Public Holidays
- Ability to multitask and have good time management skills
- Strong leadership qualities to lead and motivate team
- Good communication and interpersonal skills
- Dependable and good team player
- Able to work independently
- Able to work under pressure and in a fast pace environment
- Excellent Service Orientation
Benefits in joining us
- Complimentary daily staff meal
- Birthday leave and vouchers
- Holistic medical & insurance health benefits for staff
- Central location. Easy access to public transport
- #J-18808-Ljbffr
F&B Operations Executive employer: Singapore Recreation Club
The Singapore Recreation Club is an excellent employer for culinary professionals, offering a vibrant work culture that fosters creativity and innovation in menu development. With benefits like complimentary meals, birthday leave, and comprehensive health insurance, employees enjoy a supportive environment that prioritises their well-being. Located centrally with convenient public transport access, the club provides ample opportunities for professional growth and engagement in exciting food events.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Operations Executive
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Singapore Recreation Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Singapore Recreation Club
Don't be shy about reaching out to Singapore Recreation Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Operations Executive
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Singapore Recreation Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Singapore Recreation Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
