Customer Experience Pro — Retail & Engagement in London
Customer Experience Pro — Retail & Engagement

Customer Experience Pro — Retail & Engagement in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and support initiatives related to our exciting betting services.
  • Company: Leading betting service provider in the UK with a focus on customer experience.
  • Benefits: Competitive salary, medical insurance, and a vibrant work environment.
  • Why this job: Join a dynamic team and make a real difference in customer engagement.
  • Qualifications: Strong communication skills and GCE O' Level required.
  • Other info: Great opportunity for career growth in a fast-paced industry.

The predicted salary is between 30000 - 42000 £ per year.

A leading betting service provider in the United Kingdom seeks a passionate and professional Customer Experience Officer to join their team. The successful candidate will engage with customers, support various initiatives, and assist with enquiries related to SPPL's products and services.

The role requires strong communication skills, the ability to work independently, and a minimum of GCE O' Level.

This position offers competitive salaries and various benefits including medical insurance.

Customer Experience Pro — Retail & Engagement in London employer: SINGAPORE POOLS (PRIVATE) LIMITED.

As a leading betting service provider in the United Kingdom, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and growth. Our Customer Experience Officers enjoy competitive salaries, comprehensive medical insurance, and ample opportunities for professional development, all while being part of a team that values innovation and customer engagement.
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Contact Detail:

SINGAPORE POOLS (PRIVATE) LIMITED. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Pro — Retail & Engagement in London

Tip Number 1

Get to know the company inside out! Research their products and services, and understand their customer engagement strategies. This will help you tailor your conversations during interviews and show that you're genuinely interested.

Tip Number 2

Practice your communication skills! Since this role is all about engaging with customers, make sure you can articulate your thoughts clearly and confidently. Consider mock interviews with friends or family to get comfortable.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!

We think you need these skills to ace Customer Experience Pro — Retail & Engagement in London

Customer Engagement
Communication Skills
Independent Working
Problem-Solving Skills
Product Knowledge
Enquiry Handling
Team Collaboration
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer experience shine through. We want to see that you genuinely care about engaging with customers and making their experience better.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background with what we do at StudySmarter.

Be Clear and Concise: Strong communication skills are key for this role, so make sure your application is easy to read. Keep your sentences clear and to the point, showing us that you can communicate effectively.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at SINGAPORE POOLS (PRIVATE) LIMITED.

Know the Company Inside Out

Before your interview, make sure you research the betting service provider thoroughly. Understand their products, services, and customer engagement strategies. This will not only help you answer questions confidently but also show your genuine interest in the role.

Showcase Your Communication Skills

As a Customer Experience Pro, strong communication is key. Prepare examples from your past experiences where you effectively engaged with customers or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.

Demonstrate Independence and Initiative

The job requires the ability to work independently, so be ready to discuss times when you took the initiative or solved problems on your own. Highlighting your self-motivation will resonate well with the interviewers.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and customer engagement strategies. This shows that you’re not just interested in the job, but also in how you can contribute to their success.

Customer Experience Pro — Retail & Engagement in London
SINGAPORE POOLS (PRIVATE) LIMITED.
Location: London
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