At a Glance
- Tasks: Provide excellent customer service and assist with counter sales and services.
- Company: Join a dynamic team in Singapore focused on customer satisfaction.
- Benefits: Competitive salary, flexible benefits, medical insurance, and corporate mobile plans.
- Other info: Must be willing to work shifts, including weekends and public holidays.
- Why this job: Be part of a vibrant environment where your skills can shine and grow.
- Qualifications: GCE 'O' / 'N' level and 1-2 years of cashiering experience required.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a passionate and professional Guest Service Host to join our Livewire Operations team to help us with our mission of providing excellent customer service. Based in Singapore and reporting to the Area Manager, the incumbent will perform counter sales and services.
However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer service or operations, we want to talk to you.
What You’ll Do- You will perform counter sales and services of the Company’s products and to pay prize winners.
- You will attend to customers’ queries and provide hassle free service and a pleasant experience for customers.
- You will provide services such as SPA KYC, deposit and withdrawal, and conduct reconciliation of end‑of‑day summary report against physical cash.
- You will assist on all administrative work related to counter duty and the premise.
- You will need at least GCE 'O' / 'N' level.
- You will need at least 1‑2 years’ experience in cashiering work in the service industry.
- You should have a strong customer service mindset with good communication and interpersonal skills.
- You should be able to speak English, Mandarin and local dialects, in order to attend to English or Mandarin or local dialects‑speaking customers’ needs.
- You should have basic computer knowledge and skills.
- You should be willing to work on shifts and on weekends/public holidays.
- Competitive salaries
- Flexi Benefits
- Staggered working hours
- Medical Insurance
- Corporate Mobile Plans
Guest Service Host, Livewire (2 years contract) employer: SINGAPORE POOLS (PRIVATE) LIMITED.
Join our dynamic Livewire Operations team in Singapore, where we prioritise a vibrant work culture and exceptional customer service. As a Guest Service Host, you'll enjoy competitive salaries, flexible benefits, and opportunities for professional growth while being part of a supportive environment that values your unique skills. Embrace the chance to make a meaningful impact in a role that combines customer interaction with operational excellence.
Contact Detail:
SINGAPORE POOLS (PRIVATE) LIMITED. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Host, Livewire (2 years contract)
✨Tip Number 1
Get to know the company! Research Livewire and understand their mission and values. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, let’s role-play common customer scenarios with friends or family. This will boost our confidence and prepare us for real-life situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer us for the position. Plus, it shows we’re proactive and keen to join the Livewire family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new roles that pop up. Let’s make sure we stand out!
We think you need these skills to ace Guest Service Host, Livewire (2 years contract)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission at Livewire.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in cashiering and customer service. We love seeing how your unique skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Guest Service Host position. We can’t wait to hear from you!
How to prepare for a job interview at SINGAPORE POOLS (PRIVATE) LIMITED.
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult customers or provided exceptional service in the past. This will show that you understand the importance of a strong customer service mindset.
✨Showcase Your Communication Skills
Since you'll be interacting with customers in English, Mandarin, and local dialects, practice speaking clearly and confidently. Prepare to demonstrate your language skills during the interview by engaging in a mock conversation or answering questions in both English and Mandarin.
✨Familiarise Yourself with the Role
Take time to understand the specific duties of a Guest Service Host. Research the company’s products and services so you can discuss how you would handle counter sales and customer queries effectively. This shows your enthusiasm and readiness for the role.
✨Prepare for Shift Work Questions
Be ready to discuss your availability and willingness to work shifts, weekends, and public holidays. Employers appreciate candidates who are flexible and committed, so express your understanding of the demands of the job and your readiness to meet them.
