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- Tasks: Engage with customers and support initiatives related to our exciting betting services.
- Company: Leading betting service provider in the UK with a focus on customer experience.
- Benefits: Competitive salary, medical insurance, and a vibrant work environment.
- Why this job: Join a dynamic team and make a real difference in customer engagement.
- Qualifications: Strong communication skills and GCE O' Level required.
- Other info: Great opportunity for career growth in a fast-paced industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading betting service provider in the United Kingdom seeks a passionate and professional Customer Experience Officer to join their team. The successful candidate will engage with customers, support various initiatives, and assist with enquiries related to SPPL's products and services.
The role requires strong communication skills, the ability to work independently, and a minimum of GCE O' Level. This position offers competitive salaries and various benefits including medical insurance.
Customer Experience Pro — Retail & Engagement employer: SINGAPORE POOLS (PRIVATE) LIMITED.
Contact Detail:
SINGAPORE POOLS (PRIVATE) LIMITED. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Pro — Retail & Engagement
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer experience during interviews. Share specific examples of how you've engaged with customers or improved their experience in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Experience Pro — Retail & Engagement
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer experience shine through. We want to see that you genuinely care about engaging with customers and making their experience better.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for strong communication skills and the ability to work independently, so don’t forget to showcase those!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role comes across without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SINGAPORE POOLS (PRIVATE) LIMITED.
✨Know the Company Inside Out
Before your interview, make sure you research the betting service provider thoroughly. Understand their products, services, and customer engagement strategies. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Experience Pro, strong communication is key. Prepare examples of how you've effectively engaged with customers in the past. Practice articulating your thoughts clearly and concisely, as this will demonstrate your ability to handle customer enquiries professionally.
✨Demonstrate Independence and Initiative
The role requires someone who can work independently. Think of instances where you've taken the initiative or solved problems on your own. Be ready to discuss these experiences during the interview to highlight your self-sufficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and customer engagement strategies. This shows that you're not just interested in the job, but also in how you can contribute to their success.
