At a Glance
- Tasks: Lead membership growth and retention through innovative outreach and engagement strategies.
- Company: Join a dynamic organisation focused on member value and community impact.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Exciting role with potential for career advancement and impactful projects.
- Why this job: Make a real difference by connecting with members and enhancing their experience.
- Qualifications: Degree in Business or related field; experience in membership or client relations preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Manager, Membership & Industry Groups plays a key role in growing SMF’s membership base and strengthening member retention. This role is responsible for actively acquiring new members, engaging existing members, and converting engagement into renewals, while supporting Industry Groups as a channel for sustained member value and relevance.
Key Responsibilities
- Membership Acquisition & Growth (Primary Focus)
- Proactively recruit new members through targeted outreach, partnerships and campaigns.
- Develop and execute membership acquisition strategies, including lead generation, prospect conversion and follow‑ups.
- Identify and pursue new membership channels, including referrals, events, collaborations and sector‑focused opportunities.
- Work closely with internal teams to package and articulate SMF’s membership value proposition clearly to prospective members.
- Membership Retention & Engagement (Primary Focus)
- Drive retention and renewal of existing members through structured engagement, regular touchpoints and needs‑based follow‑ups.
- Analyze membership data to identify at‑risk members, renewal trends, and opportunities to improve retention rates.
- Develop and implement member engagement initiatives, value-added programmes and benefits that directly address members’ business needs.
- Industry Group (IG) & Programme Enablement (Supporting Focus)
- Support Industry Groups as engagement platforms to deliver relevance and value to members.
- Collaborate with IG Committee members to ensure programmes and activities are aligned with member needs, sector priorities and SMF’s framework.
- Organize and manage IG‑related meetings, events and workgroups to enhance member participation and satisfaction, not just execution.
- Other Responsibilities
- Be flexible and willing to take on additional tasks assigned by management to support SMF’s strategic objectives, particularly those related to membership development and sustainability.
Requirements
- Minimum Degree in Business Management, Marketing, Engineering or related disciplines.
- Proven experience in membership development, business development, sales, or client relationship management.
- Strong communication and interpersonal skills, with the ability to engage and influence members and stakeholders.
- Demonstrated ability to acquire, engage and retain clients or members.
- Strong organizational, analytical and time‑management skills.
- Experience in event or programme planning is an advantage, particularly where used as a member‑engagement tool.
Membership Growth & Industry Groups Lead employer: Singapore Manufacturing Federation
As a leading organisation in membership growth and industry engagement, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and innovation. Our team enjoys comprehensive benefits, flexible working arrangements, and ample opportunities for professional growth, all while contributing to meaningful initiatives that enhance member value and community impact.
Contact Details:
Singapore Manufacturing Federation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership Growth & Industry Groups Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show your passion! When you get the chance to chat with someone about the role, make sure to express why you’re excited about it. Share your ideas on how you can contribute to membership growth and retention – it’ll make you stand out from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your interest in the position and mention something specific from the conversation that resonated with you. It shows you’re engaged and keen!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Membership Growth & Industry Groups Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Membership Growth & Industry Groups Lead role. Highlight your experience in membership development and how it aligns with our goals at StudySmarter. We want to see how you can contribute to our mission!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to engage and retain members. We love seeing real-life applications of your talents!
Be Personable:Remember, we’re looking for someone who can connect with our members. Let your personality shine through in your application. A friendly tone can go a long way in showing us you’re a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Singapore Manufacturing Federation
✨Know Your Membership Strategies
Before the interview, brush up on effective membership acquisition and retention strategies. Be ready to discuss specific examples of how you've successfully recruited or engaged members in the past. This shows you understand the role's primary focus and can hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare to demonstrate your interpersonal skills. Think of scenarios where you've influenced stakeholders or resolved conflicts. Practising these examples will help you articulate your experience clearly during the interview.
✨Analyse Membership Data
Familiarise yourself with how to analyse membership data to identify trends and opportunities. Bring insights or ideas on how you could improve retention rates based on data analysis. This will highlight your analytical skills and proactive approach to member engagement.
✨Be Ready for Flexibility
The job requires flexibility and a willingness to take on additional tasks. Prepare to discuss times when you've adapted to changing priorities or taken on new responsibilities. This will show that you're not just focused on your own role but are committed to the overall success of the team.
