At a Glance
- Tasks: Lead membership growth and retention through innovative outreach and engagement strategies.
- Company: Join a dynamic organisation focused on member value and community impact.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Exciting role with potential for career advancement and impactful projects.
- Why this job: Make a real difference by connecting with members and enhancing their experience.
- Qualifications: Degree in Business or related field; experience in membership or client relations preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Manager, Membership & Industry Groups plays a key role in growing SMF’s membership base and strengthening member retention. This role is responsible for actively acquiring new members, engaging existing members, and converting engagement into renewals, while supporting Industry Groups as a channel for sustained member value and relevance.
Key Responsibilities
- Membership Acquisition & Growth (Primary Focus)
- Proactively recruit new members through targeted outreach, partnerships and campaigns.
- Develop and execute membership acquisition strategies, including lead generation, prospect conversion and follow‑ups.
- Identify and pursue new membership channels, including referrals, events, collaborations and sector‑focused opportunities.
- Work closely with internal teams to package and articulate SMF’s membership value proposition clearly to prospective members.
- Membership Retention & Engagement (Primary Focus)
- Drive retention and renewal of existing members through structured engagement, regular touchpoints and needs‑based follow‑ups.
- Analyze membership data to identify at‑risk members, renewal trends, and opportunities to improve retention rates.
- Develop and implement member engagement initiatives, value-added programmes and benefits that directly address members’ business needs.
- Industry Group (IG) & Programme Enablement (Supporting Focus)
- Support Industry Groups as engagement platforms to deliver relevance and value to members.
- Collaborate with IG Committee members to ensure programmes and activities are aligned with member needs, sector priorities and SMF’s framework.
- Organize and manage IG‑related meetings, events and workgroups to enhance member participation and satisfaction, not just execution.
- Other Responsibilities
- Be flexible and willing to take on additional tasks assigned by management to support SMF’s strategic objectives, particularly those related to membership development and sustainability.
Requirements
- Minimum Degree in Business Management, Marketing, Engineering or related disciplines.
- Proven experience in membership development, business development, sales, or client relationship management.
- Strong communication and interpersonal skills, with the ability to engage and influence members and stakeholders.
- Demonstrated ability to acquire, engage and retain clients or members.
- Strong organizational, analytical and time‑management skills.
- Experience in event or programme planning is an advantage, particularly where used as a member‑engagement tool.
Membership Growth & Industry Groups Lead in London employer: Singapore Manufacturing Federation
As a leading organisation in membership growth and industry engagement, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and innovation. Our team enjoys comprehensive benefits, flexible working arrangements, and ample opportunities for professional growth, all while contributing to meaningful initiatives that enhance member value and community impact.
Contact Details:
Singapore Manufacturing Federation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership Growth & Industry Groups Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show your passion! When you get the chance to chat with someone from the company, make sure to express why you’re excited about the role and how you can contribute to their mission. Genuine enthusiasm can set you apart from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.
✨Tip Number 4
Utilise our website for applications! We’ve got loads of resources and tips to help you through the process. Plus, applying directly through us can give you an edge, as we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Membership Growth & Industry Groups Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Membership Growth & Industry Groups Lead role. Highlight your experience in membership development and how it aligns with our goals at StudySmarter.
Showcase Your Skills:We want to see your strong communication and interpersonal skills shine through. Use specific examples from your past experiences to demonstrate how you've engaged and retained members or clients.
Be Data-Driven:Since analysing membership data is key, mention any relevant experience you have with data analysis. Show us how you've used data to improve retention rates or identify new membership opportunities.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter.
How to prepare for a job interview at Singapore Manufacturing Federation
✨Know Your Membership Strategies
Before the interview, brush up on effective membership acquisition and retention strategies. Be ready to discuss specific examples of how you've successfully recruited or engaged members in the past. This shows you understand the role's primary focus and can hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare to demonstrate your interpersonal skills. Think of scenarios where you've influenced stakeholders or resolved conflicts. Practising these examples will help you articulate your experience clearly during the interview.
✨Analyse Membership Data
Familiarise yourself with how to analyse membership data to identify trends and opportunities. Bring insights or ideas on how you could improve retention rates based on data analysis. This will highlight your analytical skills and proactive approach to member engagement.
✨Engagement Initiatives Are Key
Prepare to discuss innovative member engagement initiatives you've implemented or would like to propose. Think about how you can add value to members through programmes or events. This will show your commitment to enhancing member satisfaction and aligning with the company's goals.
