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- Tasks: Grow our membership base and engage with members to boost retention.
- Company: Join a dynamic organisation focused on member value and community.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a vibrant team with exciting projects and events.
- Why this job: Make a real impact by connecting with people and enhancing their experience.
- Qualifications: Degree in Business or related field; experience in membership or client relations.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Manager, Membership & Industry Groups plays a key role in growing SMF’s membership base and strengthening member retention. This role is responsible for actively acquiring new members, engaging existing members, and converting engagement into renewals, while supporting Industry Groups as a channel for sustained member value and relevance.
Key Responsibilities
- Membership Acquisition & Growth (Primary Focus)
- Proactively recruit new members through targeted outreach, partnerships and campaigns.
- Develop and execute membership acquisition strategies, including lead generation, prospect conversion and follow‑ups.
- Identify and pursue new membership channels, including referrals, events, collaborations and sector‑focused opportunities.
- Work closely with internal teams to package and articulate SMF’s membership value proposition clearly to prospective members.
- Membership Retention & Engagement (Primary Focus)
- Drive retention and renewal of existing members through structured engagement, regular touchpoints and needs‑based follow‑ups.
- Analyze membership data to identify at‑risk members, renewal trends, and opportunities to improve retention rates.
- Develop and implement member engagement initiatives, value‑added programmes and benefits that directly address members’ business needs.
- Industry Group (IG) & Programme Enablement (Supporting Focus)
- Support Industry Groups as engagement platforms to deliver relevance and value to members.
- Collaborate with IG Committee members to ensure programmes and activities are aligned with member needs, sector priorities and SMF’s framework.
- Organize and manage IG‑related meetings, events and workgroups to enhance member participation and satisfaction, not just execution.
- Other Responsibilities
- Be flexible and willing to take on additional tasks assigned by management to support SMF’s strategic objectives, particularly those related to membership development and sustainability.
Requirements
- Minimum Degree in Business Management, Marketing, Engineering or related disciplines.
- Proven experience in membership development, business development, sales, or client relationship management.
- Strong communication and interpersonal skills, with the ability to engage and influence members and stakeholders.
- Demonstrated ability to acquire, engage and retain clients or members.
- Strong organizational, analytical and time‑management skills.
- Experience in event or programme planning is an advantage, particularly where used as a member‑engagement tool.
Assistant Manager, Membership & Industry Groups employer: Singapore Manufacturing Federation
Contact Detail:
Singapore Manufacturing Federation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Membership & Industry Groups
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential members. The more you engage, the better your chances of landing that Assistant Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in membership development and engagement strategies. This will help you stand out during interviews and discussions.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to organisations like SMF and express your interest in the Assistant Manager position. Sometimes, opportunities are created through initiative!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager, Membership & Industry Groups
Some tips for your application 🫡
Show Your Passion for Membership Growth: When writing your application, let us see your enthusiasm for growing membership bases. Share any relevant experiences or strategies you've used in the past to attract and retain members. We love hearing about your creative ideas!
Tailor Your Application: Make sure to customise your application to highlight how your skills align with our key responsibilities. Use specific examples that demonstrate your ability to engage members and drive retention. This helps us see you as a perfect fit for the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you stand out. A well-structured application makes it easier for us to see your potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at Singapore Manufacturing Federation
✨Know Your Membership Strategies
Make sure you understand the key responsibilities of the role, especially around membership acquisition and retention. Prepare examples of how you've successfully recruited or engaged members in the past, as this will show your potential employer that you can hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you can engage effectively with potential members and stakeholders.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've used data to drive decisions in previous roles. Think of specific instances where you've identified trends or opportunities for improvement in member engagement or retention, as this will highlight your analytical skills and strategic mindset.
✨Prepare Questions About Member Engagement
Have a few thoughtful questions prepared about how the company currently engages its members and what challenges they face. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.