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- Tasks: Support academic programmes, manage student onboarding, and coordinate with partners.
- Company: Join a dynamic educational institution focused on student success and quality education.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant work culture.
- Why this job: Make a real impact on students' academic journeys while collaborating with diverse teams.
- Qualifications: Diploma in Education or Business Administration; 2 years of relevant experience required.
- Other info: Ideal for those passionate about education and student support.
The predicted salary is between 28800 - 43200 £ per year.
The Programme Executive is responsible for supporting the administration and delivery of academic programs, managing student onboarding, recruitment, and coordinating with external partners. The role involves pre- and post-course activities, compliance with quality standards, and working closely with various departments to ensure the effective implementation of academic and HR-related programmes.
Key Responsibilities:
- Student Onboarding: Oversee and manage the onboarding process for new students, ensuring they feel welcomed and well-informed. Provide guidance and support to students during their transition into the institution, addressing any queries or concerns. Ensure students have access to necessary resources for academic success, including course materials and orientation sessions.
- Programme Management: Oversee the academic programmes under your care and manage student recruitment. Handle pre- and post-course activities, including planning, scheduling, and class coordination for each study term. Provide administrative support during the study term, assist in exam preparation, liaise with invigilators, and manage result processing. Assist the QA Manager with programme coordination, ensuring compliance with quality standards. Maintain accurate records of programme activities and participants, evaluating the effectiveness of academic and HR programmes monthly.
- Compliance & Administration: Ensure the programme’s compliance with regulatory bodies such as SkillsFuture Singapore (SSG), Committee for Private Education (CPE), and EduTrust. Handle documentation related to government funding applications (e.g., Skills Development Fund) via TPGateway.
- Student Support: Act as the main point of contact for students throughout their academic journey, providing timely assistance with academic inquiries or administrative matters. Organize and conduct student orientation sessions to familiarize new students with the institution’s policies, procedures, and available resources.
- Collaboration & Communication: Work closely with other departments and stakeholders to ensure the successful implementation of academic and HR programmes. Liaise with lecturers and internal teams to ensure smooth programme delivery and student support.
- Data & Reporting: Compile and track key program performance data, preparing reports for management on enrolment, retention, and student feedback. Evaluate the effectiveness of HR programmes monthly and make recommendations for improvement.
Requirements:
- Diploma in Education, Business Administration, or a related field.
- At least 2 years of experience in program coordination or a similar administrative role within a private educational institution or in a customer service function.
- Excellent organizational and time management skills, with the ability to handle multiple tasks and deadlines.
- Strong interpersonal and communication skills, with the ability to interact effectively with students, lecturers, and other stakeholders.
- Ability to work collaboratively within a team while also handling tasks independently.
- Strong attention to detail and problem-solving skills.
Preferences:
- Proficiency in Microsoft Office and experience with education management systems (e.g., TPGateway, CRM platforms).
- Familiarity with regulatory compliance in the education sector (SSG, CPE, EduTrust) is a plus.
- Experience in student services or educational program administration.
Programme Executive (Academic) employer: Singapore Human Resources Institute (SHRI)
Contact Detail:
Singapore Human Resources Institute (SHRI) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Executive (Academic)
✨Tip Number 1
Familiarise yourself with the specific academic programmes offered by StudySmarter. Understanding the details of these programmes will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Programme Executive role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with student onboarding and programme management in detail. Think of specific examples where you've successfully managed similar tasks, as this will showcase your relevant skills and experience during the interview.
✨Tip Number 4
Stay updated on the latest trends and regulations in the education sector, particularly those related to compliance and quality standards. This knowledge will not only help you in interviews but also show that you're proactive and committed to the role.
We think you need these skills to ace Programme Executive (Academic)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme coordination or administrative roles, especially within educational institutions. Emphasise skills like organisation, communication, and any specific software proficiency that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities of the Programme Executive role. Share specific examples of how you've successfully managed student onboarding or programme administration in the past, showcasing your problem-solving skills and attention to detail.
Highlight Relevant Experience: In your application, focus on your experience with compliance and administration, particularly in relation to regulatory bodies like SkillsFuture Singapore or Committee for Private Education. Mention any familiarity with education management systems, as this is a plus for the role.
Showcase Interpersonal Skills: Since the role involves significant interaction with students and stakeholders, highlight your interpersonal and communication skills. Provide examples of how you've effectively supported students or collaborated with teams in previous positions.
How to prepare for a job interview at Singapore Human Resources Institute (SHRI)
✨Showcase Your Organisational Skills
As a Programme Executive, you'll need to manage multiple tasks and deadlines. Be prepared to discuss specific examples from your past experiences where you successfully organised events or managed projects, highlighting your time management skills.
✨Demonstrate Your Interpersonal Skills
This role requires strong communication with students and various stakeholders. During the interview, share instances where you effectively resolved conflicts or provided support to individuals, showcasing your ability to connect with others.
✨Familiarise Yourself with Compliance Standards
Understanding regulatory bodies like SkillsFuture Singapore and EduTrust is crucial. Research these organisations and be ready to discuss how you would ensure compliance in your role, demonstrating your knowledge of the education sector.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to student onboarding or programme management, and prepare to explain how you would handle challenges, showing your proactive approach and attention to detail.
