At a Glance
- Tasks: Manage membership and events, ensuring smooth operations and engaging experiences.
- Company: Join SHRI, a vibrant community focused on member engagement and growth.
- Benefits: Opportunities for career advancement and professional development in a dynamic environment.
- Other info: Collaborative culture with a focus on learning and growth.
- Why this job: Make a real impact by building connections and enhancing member experiences.
- Qualifications: 3-6 years in membership or events management with strong communication skills.
The predicted salary is between 36000 - 60000 € per year.
SHRI is seeking a committed and organised Membership & Events professional to strengthen the Communications, Events and Membership (CEM) function. This role is central to building a vibrant member community, delivering meaningful engagement, and ensuring smooth execution of SHRI’s events and programmes.
As a Senior Executive / Assistant Manager, you will support and drive the delivery of SHRI’s membership and events initiatives, ensuring high-quality execution, meaningful member engagement, and smooth operations across programmes. You will work closely with internal teams and stakeholders to strengthen the member journey and contribute to the growth of SHRI’s community and influence. This role offers opportunities for growth into broader leadership or managerial responsibilities, depending on performance and organisational needs.
Responsibilities- Membership
- Manage day-to-day membership administrative tasks, including processing new applications, renewal workflows, and updating member records and finance follow-ups.
- Support membership recruitment and retention initiatives, including outreach campaigns and engagement activities.
- Coordinate the end-to-end member journey, from enquiry and onboarding to renewal and ongoing engagement.
- Analyse data to track recruitment, retention and engagement, and prepare monthly reports for management and Council.
- Execute and enhance member touchpoints across individuals, corporates, professionals and students.
- Serve as a key point of contact for member enquiries, feedback, and service follow-ups.
- Maintain accurate and up-to-date membership records, data migration, and documentation in the CRM or membership system.
- Events
- Plan, coordinate, and execute member-focused events such as networking sessions, seminars, and community engagement programmes.
- Support the planning and on-ground execution of major / signature SHRI events, including vendor coordination, logistics, registration, and post-event follow-ups.
- Liaise with vendors, partners, and internal stakeholders to ensure smooth event delivery and positive participant experience.
- Track event participation, feedback, and outcomes to support continuous improvement.
- Governance, Reporting & Coordination
- Coordinate Council meetings, Annual General Meetings (AGM), including the preparation of presentation slides, logistics, and accurate minute-taking.
- Ensure that all membership processes remain compliant with internal policies and constitutional requirements.
- Act as liaison between members, partners, vendors and internal teams to ensure a seamless membership experience.
- Work closely with the Marcoms team to support membership EDMs, campaigns, and outreach materials.
- Prepare regular membership and engagement reports and summaries for internal stakeholders.
- Analyse membership and event data to support reporting, insights, and recommendations.
- Support cross-functional collaboration across Communications, Events, and Membership teams to ensure alignment and consistency.
- 3–6 years of relevant experience in membership management, events management, associations, or related roles.
- Strong interpersonal and communication skills, with a service-oriented mindset.
- Resilient, positive-minded and a good team player with a strong desire to learn and grow with the organisation.
- Highly organised, detail-oriented, good time-management skills, and able to manage multiple priorities independently.
- Ability to troubleshoot, think on your feet and make sound decisions.
- Comfortable working with CRM systems, membership databases, and Microsoft Office tools.
- Ability to blend into a dynamic environment seamlessly.
- Able to analyse data and support reporting for management decision-making.
- Experience in associations, professional bodies, HR communities, or training environments is an advantage.
Events & Membership, Senior Exec / Assistant Manager in Penarth employer: Singapore Human Resources Institute (SHRI)
At SHRI, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through the opportunities for advancement within the organisation, particularly in leadership roles for those who excel in their positions. Located in a vibrant community, we offer a dynamic environment where your contributions directly impact our members and the broader professional landscape, making your work both meaningful and rewarding.
Contact Detail:
Singapore Human Resources Institute (SHRI) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Events & Membership, Senior Exec / Assistant Manager in Penarth
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meet-ups to connect with people in the membership and events space. The more you mingle, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and membership initiatives. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Don’t be shy about following up! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Plus, it’s super easy!
We think you need these skills to ace Events & Membership, Senior Exec / Assistant Manager in Penarth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in membership management and events, and show us how your skills align with what we're looking for at SHRI.
Showcase Your Organisational Skills:Since this role is all about keeping things organised, give us examples of how you've successfully managed multiple tasks or events in the past. We want to see your attention to detail and time-management prowess!
Engage with Our Community:Demonstrate your understanding of member engagement. Share any relevant experiences where you’ve built relationships or enhanced community involvement. This will show us that you’re a great fit for our vibrant member community.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Singapore Human Resources Institute (SHRI)
✨Know Your Membership & Events Inside Out
Before the interview, dive deep into SHRI's membership and events initiatives. Familiarise yourself with their current programmes and think about how you can contribute to enhancing member engagement and event execution. This will show your genuine interest and help you stand out.
✨Showcase Your Organisational Skills
As a Senior Exec or Assistant Manager, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or events simultaneously. Be ready to discuss how you prioritised and ensured smooth operations, as this will resonate well with the interviewers.
✨Engage with Data-Driven Insights
Since analysing data is part of the role, come prepared with insights from your previous experiences. Discuss how you've tracked recruitment, retention, or event feedback in the past, and how those insights led to improvements. This will demonstrate your analytical skills and strategic thinking.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to membership management or event coordination where you had to troubleshoot or make quick decisions. Practising these responses will help you feel more confident and articulate during the interview.
