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- Tasks: Lead strategies for volunteer, donor, and partner engagement to enhance children's well-being.
- Company: Join a dedicated organisation focused on impactful community engagement.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Shape meaningful relationships that contribute to the financial sustainability and reputation of the Society.
- Qualifications: Degree holder with 8-10 years in fundraising or stakeholder relations, including managerial experience.
- Other info: Collaborative environment with opportunities for growth and impact in the non-profit sector.
The predicted salary is between 36000 - 60000 £ per year.
The Assistant Director / Deputy Director of Supporter Engagement leads the delivery of the Society’s strategies across volunteer engagement, donor engagement and partner engagement. Reporting directly to the Head of Community Engagement and Partnerships (CEP), the role provides leadership to ensure coherent, high-quality, and impactful long-term relationships that advance the well-being of children. The role works closely with internal stakeholders to translate strategy into execution, ensure effective governance and safeguards and build strong supporter pipelines that contribute to the Society’s mission, financial sustainability and reputation.
- Strategy Implementation, Leadership and Governance
- Provide day-to-day leadership and supervision of teams responsible for volunteer engagement, donor stewardship and partner management, ensuring alignment, accountability and performance management.
- Support the Head of CEP in policy development, frameworks, SOPs and governance processes related to supporter engagement and partnerships.
- Ensure compliance with organisational policies, safeguarding requirements, screening processes and risk management frameworks for volunteers, donors and partners.
- Monitor operational risks related to supporter engagement and escalate issues appropriately, ensuring timely mitigation and reporting.
- Donor and Partner Engagement
- Oversee the management and stewardship of existing corporate donors and partners, ensuring strong relationships, fulfilment of commitments and high-quality engagement experiences.
- Support the cultivation and development of new partnerships in collaboration with the Head of CEP, including corporate partners, foundations and philanthropists.
- Work with Centre and Department Heads to identify partnership opportunities that support service delivery, innovation and capability building.
- Represent the Society at engagement activities, partner meetings and external platforms as delegated.
- Volunteer Engagement
- Lead the implementation of volunteer engagement strategies to attract, retain and deepen relationships across the different segments.
- Oversee volunteer engagement frameworks, including recruitment, recognition and impact tracking, ensuring alignment with programme and supporter needs.
- Performance Management and Resource Sustainability
- Support fundraising and engagement initiatives that contribute to the Society’s financial sustainability, working closely with the Head on targets, forecasting and reporting.
- Track and analyse performance against engagement and fundraising KPIs across volunteer, donor and partner pillars.
- Prepare regular reports and insights for the Head of CEP, Management and relevant governance committees.
- Contribute to continuous improvement by identifying trends, gaps and opportunities to strengthen supporter engagement and impact.
- Any other duties and responsibilities as directed.
Qualifications and Experience
- Minimum degree holder.
- At least 8–10 years of relevant experience in fundraising, volunteer management or stakeholder relations, with at least 3–5 years in a managerial position, preferably in the social service or non-profit sector.
- Demonstrated experience managing teams and translating strategy into effective operational delivery.
- Experience working with corporate partners, donors and volunteers across diverse engagement models.
- Sound understanding of governance, safeguarding and risk management in external engagement.
- Strong communication, stakeholder management and coordination skills.
Personal Attributes
- Collaborative and solutions-oriented leader.
- Strong organisational judgement and attention to detail.
- Able to balance operational delivery with strategic intent.
- Comfortable working across multiple stakeholder groups and priorities.
- High integrity and strong commitment to the well-being and protection of children.
Assistant Director / Deputy Director, Supporters Engagement (CEP) in London employer: Singapore Children's Society
Contact Detail:
Singapore Children's Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director / Deputy Director, Supporters Engagement (CEP) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the sector. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will not only help you answer questions but also show your genuine interest in the role and the impact you can make.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Assistant Director / Deputy Director. Highlight your leadership skills and any successful strategies you've implemented in volunteer or donor engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that dream job!
We think you need these skills to ace Assistant Director / Deputy Director, Supporters Engagement (CEP) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in volunteer engagement, donor stewardship, and partnership management. We want to see how your skills align with our mission and the specific role.
Showcase Your Leadership Skills: Since this role involves leading teams and implementing strategies, be sure to include examples of your leadership experience. We love to see how you've motivated teams and driven successful projects in the past.
Highlight Relevant Experience: Don’t forget to mention your experience in fundraising and stakeholder relations, especially if you’ve worked in the non-profit sector. We’re looking for someone who understands the nuances of engaging with donors and volunteers.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Singapore Children's Society
✨Know the Mission Inside Out
Before your interview, make sure you fully understand the Society’s mission and how the role of Assistant Director / Deputy Director of Supporter Engagement fits into it. Familiarise yourself with their strategies for volunteer, donor, and partner engagement, as this will show your genuine interest and alignment with their goals.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your leadership abilities, especially in managing teams and translating strategy into action. Be ready to discuss how you've successfully implemented policies or frameworks in previous roles, as this is crucial for the position.
✨Demonstrate Stakeholder Management Expertise
Think of specific instances where you've built strong relationships with corporate partners, donors, or volunteers. Be prepared to discuss how you’ve navigated challenges in stakeholder engagement and what strategies you used to ensure high-quality experiences for all parties involved.
✨Prepare for Governance and Risk Management Questions
Since the role involves compliance and safeguarding, brush up on your knowledge of governance processes and risk management frameworks. Be ready to discuss how you've handled operational risks in the past and how you would approach these issues in the context of supporter engagement.
