Assistant Manager, Training and Structured Programmes in Penarth

About the role

This role supports the planning and delivery of the Academy’s training and structured programmes, with a primary focus on AI fluency workshops. Working closely with agency partners, training providers, subject-matter experts and internal teams, the role coordinates programmes end-to-end, ensuring a positive participant experience, effective stakeholder engagement and smooth delivery in accordance with timelines, funding requirements and SOPs.

Key responsibilities

1) Programming and Event Delivery

• Coordinate the end-to-end delivery of the Academy’s training and structured programmes, with a primary focus on AI workshops, ensuring alignment with programme and funding objectives. This includes setting up and maintain courses, digital learning content, course materials and assessments in learning management systems.

• Ensure adherence to SOPs, funding and audit requirements across programme execution.

• Prepare event reports and consolidate post-event evaluations.

• Propose recommendations for future programme planning and improvement.

2) Collaboration and Partnerships

• Work with agency partners, training providers and subject-matter experts to support programme planning, delivery and review.

• Coordinate with internal teams, such as Marketing on publicity and outreach and Finance on procurement and funding matters.

• Administer cross-recognition and credentialing arrangements with partner organisations, including certification of programme participants where applicable.

• Draft briefs, meeting notes and reports to track programme progress and support management decisions.

• Support the design and execution of joint initiatives by consolidating partner inputs and aligning them with SAL’s objectives.

3) Strategic Planning and Capability Building

• Incorporate organisational strategies into the planning and execution of assigned programmes

• Collect and apply data, feedback, and insights to flag operational issues and suggest improvement.

• Supervise and guide support staff, fostering professional growth while ensuring the effective delivery of assigned tasks.

4) Specialisation and Special Projects

• Develop and contribute expertise for designated areas, as assigned or based on areas of strength

• Take responsibility for assigned support components of major SAL events, providing broader exposure and experience beyond the role’s core training portfolio.

Key Specifications

Candidates must have the following:

• A degree in Business Administration, Management, Education, Communications, Event Management, or a related discipline is preferred. However, candidates with a relevant diploma and demonstrated related work experience, or an equivalent combination of qualifications and experience, may also be considered.

• Experience supporting the delivery of conferences, seminars, workshops or structured training programmes, including planning, coordination and onsite execution.

• Willingness to support early and extended hours, when required.

• Strong administrative and organisational skills, with the ability to manage programme documentation, accreditation, funding and audit requirements accurately.

• Meticulous and resourceful, with the ability to work independently and complete tasks within timelines.

• A team player with good interpersonal skills and the ability to work effectively with internal teams and external stakeholders.

• Experience in training administration, customer management, financial, event and learning management systems would be an advantage.

This position is offered on an initial fixed-term contract of two years.

Only shortlisted candidates will be notified.