Business Support Manager in Swindon

Sinewave was founded in 2015 with a clear mission from the very start - everything that we do will always be a power for good. Since then, we have gone from a living room start-up to a leading force within the energy transformation sector. We are on a mission to help power the future more sustainably. But don't just take our word for it, we are the only B-Corp Certified ICP in the world.

We’re part of powering the UK’s energy transition with innovative high and low voltage electrical solutions up to 400kV. From EV charging to renewables and commercial projects, we design, deliver, and maintain networks with sustainability and efficiency at heart. Join us to drive change and make an impact!

This role:

We are looking for a Business Support Manager to come and join our growing team. This will be someone who challenges what we do daily and thrives working in a fast-paced environment with tight deadlines helping us build for the future.

An idea of what you'll be doing:

• Overseeing and managing our business support team ensuring effective delivery of their core responsibilities with a high level of focus on running a dynamic, process-driven and results orientated function.
• Undertaking line management duties including 1-2-1’s and appraisals in line with our HR Policies; leading, inspiring and developing individuals.
• Defining and embedding strong supportive processes which continuously contribute to innovation across all functions; working closely with all departments to support with the creation of relevant documentation i.e. Policies, procedures and How To Guides.
• Act as a super user for internal systems, managing the set up and deactivation of user accounts and ensuring suitable permissions as assignment based on role requirements to drive efficiencies and supporting in the training delivery.
• Management of our ticketing system ensuring SLAs are met, distributing internal post/deliveries and hosting visitors.
• Working in partnership with the Procurement team to oversee the tracking of all tools and equipment ensuring suitable and sustainable stock levels and managing the asset tracking and issuing processes.
• Oversee the management of all travel and accommodating bookings, reporting on usage and escalations.
• Manage facilities at the head office, leading the agreements with third-parties, acting as and managing the key holder procedures, and taking accountability of office maintenance and facility compliance checks including PAT testing.
• Manage all company IT equipment, maintaining suitable levels of stock, tracking allocation and asset tagging, organising repairs and/or replacements and supporting with IT technical issues as the core contact for our IT provider.
• Accountable for the company fleet, ensuring end-to-end compliance with all regulatory requirements (insurance, MOT, servicing, driver eligibility, incident management and vehicle safety), mitigating financial, legal and reputational risk to the business.
• Own the allocation, utilisation, maintenance, cost control, driving efficiency, budget optimisation across fleet.
• Monitor, analyse and report on driver behaviours, including tracker information, vehicle checks, PCNs, speeding and curfews etc.

When you join you will go through our top-notch induction and onboarding process and have opportunities to develop further through our in-house training academy.

Everyone belongs here at Sinewave. At Sinewave, we are proud to be an equal opportunities employer, dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. We know what it takes to change the world and that’s why we review all applications impartially, ensuring decisions are based solely on merit, skills, and potential. If you require any adjustments to support you through the application or interview process, please let us know—we’re here to help.

Requirements

You'll have a proven track record of:

• Proficient in the use of Productivity and Collaboration Software such as Microsoft Office, Microsoft Teams, SharePoint etc. across multiple platforms such as smart phones, tablets, laptops etc.
• Excellent communication, including ability to adapt communication styles and outstanding listening skills with ability to follow verbal and written instructions.
• Strong interpersonal skills with demonstrated ability to use own initiative as well as work collaboratively as part of a team.
• Strong team management.
• Excellent organisation and prioritisation skills.
• Good knowledge of Workflow Management Systems, including but not limited to raising purchase orders, receipting goods and overall understanding of financial process.
• Confident in producing and presenting reports.
• Willingness to support the development of direct reports.
• Good understanding of PPE, COSHH and Risk Assessing.

You’ll be a successful Business Support Manager at Sinewave if you’re:

• Full UK driving license (Maximum of 3 points).
• Emergency First Aid at Work.
• Experience of leading a team.
• Experience in driving and developing systems to enhance business efficiencies and growth.
• Awareness of governance and security of IT assets and access controls.
• Experience of small to medium fleet management.
• Experience of managing or taking part in small and large scale projects.
• Comply with all company policies, procedures, and business ethics codes, including the anti-bribery policy, while adhering to the Environmental and Quality Management System in alignment with ISO standards and the requirements of the NERS accreditation.

Benefits

So, let’s talk about what’s in it for you. In return for everything you can bring, we can offer you an exciting place to work with a welcoming and friendly workforce. We are a fast-growing, dynamic business and even as our team grows in number, maintaining our company culture is important to us. We want to keep the feeling of being part of a small business alive, no matter how big we get.

Whether you’re based in the HQ in Swindon, field-based, or working from home we have a lot to offer:

The usual stuff: Along with a competitive salary and life assurance, we provide enhanced pension contributions matching 5% as standard.

25 days + Bank Holidays. You can even buy or sell holiday allowance, giving you the flexibility to enjoy more time with family and friends.

Private Medical. We hope you’ll never need it, but just in case. We offer a fully comprehensive medical scheme that can extend to your family as well.

Sinewave Academy. Our academy provides you with all of the tools and training needed to power your career.

Sinewave Worx. Our bespoke perks platform getting you discounts and cashback at loads of high-street retailers. Our perks list is as impressive as the range of our EV solutions!

Join us. If you think this is the right role for you and you want to be a part of #TeamSinewave, we’d love to hear from you.