Shift Supervisor: Lead Host & Team Trainer in London

Shift Supervisor: Lead Host & Team Trainer in London

London Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests, oversee operations, and lead a service-focused team in a vibrant pub.
  • Company: Join Sindercombe Social, part of the renowned Mitchells & Butlers group.
  • Benefits: Enjoy flexible benefits, 28 days’ holiday, staff discounts, and more.
  • Other info: Dynamic work environment with opportunities for growth and development.
  • Why this job: Be a key player in creating memorable experiences for guests while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for excellent service.

The predicted salary is between 24000 - 30000 £ per year.

Sindercombe Social in London is seeking a motivated Shift Supervisor to welcome guests, oversee daily operations, and lead a service-focused team.

You’ll host on the floor, ensure smooth shifts, and role-model training, maintaining high standards of cleanliness and safety throughout the pub.

As part of Mitchells & Butlers, you’ll enjoy flexible benefits, including a pension, 28 days’ holidays, sizeable staff discounts, and perks like Wagestream and a share plan.

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Shift Supervisor: Lead Host & Team Trainer in London employer: Sindercombe Social

At Castle Pubs, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and numerous employee benefits including a pension, paid holidays, and opportunities for personal growth. Join our team where fun, camaraderie, and support are at the heart of everything we do, making every day rewarding and enjoyable.

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Contact Details:

Sindercombe Social Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor: Lead Host & Team Trainer in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sindercombe Social. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Sindercombe Social

Don't be shy about reaching out to Sindercombe Social directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Shift Supervisor: Lead Host & Team Trainer in London

Communication Skills
Time Management
Attention to Detail
Adaptability
Problem-Solving Skills
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sindercombe Social and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Sindercombe Social

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!