Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support international sales and supply chain, process orders, and ensure top-notch customer service.
- Company: Sinclair is a global leader in medical aesthetics, operating in 55 countries since 1971.
- Benefits: Engage in diverse projects, develop skills, and enjoy a collaborative work environment.
- Why this job: Join a company committed to innovation and customer satisfaction while gaining valuable experience.
- Qualifications: 1 year in customer service or admin, SAP knowledge, data entry skills, and intermediate Excel.
- Other info: Opportunity to work cross-functionally and contribute to exciting projects.
The predicted salary is between 30000 - 42000 £ per year.
We are currently recruiting for a customer service coordinator at our Chester office. The customer service coordinator will provide support to the International Sales teams and Supply Chain as part of the end-to-end forecast to order process. The customer service coordinator will also process all customer orders and enquiries within agreed lead times, and to the highest levels of customer service and accuracy.
The ideal candidate will have:
- Minimum of 1 year experience in customer service or administration role
- SAP and data entry experience
- Previous customer service experience in FMCG
- Previous experience of analysing and interpreting data
- Intermediate Excel skills
Responsibilities include:
- Managing and updating company databases
- Onboarding new customers, ensuring all shipping and documentation requirements are understood and recorded
- Working with the Regulatory and Commercial teams to plan launch dates and pack changes
- Providing document packs for Financial and Quality audits
- Supporting the wider team when needed
Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross-functionally.
Customer Service Coordinator (Contract, Temporary) employer: Sinclair
Contact Detail:
Sinclair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator (Contract, Temporary)
✨Tip Number 1
Familiarise yourself with SAP and data entry processes, as these are crucial for the role. Consider taking a short online course or tutorial to brush up on your skills, which will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Highlight any experience you have in customer service or administration, especially within the FMCG sector. Be prepared to discuss specific examples of how you've handled customer inquiries and processed orders efficiently.
✨Tip Number 3
Demonstrate your analytical skills by preparing to discuss how you've previously interpreted data to improve customer service or streamline processes. This will show that you can contribute to the team's goals effectively.
✨Tip Number 4
Research Sinclair and their product range to understand their market position and values. Being knowledgeable about the company will help you tailor your conversation during interviews and show your genuine interest in the role.
We think you need these skills to ace Customer Service Coordinator (Contract, Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any specific roles where you've used SAP or handled data entry, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work cross-functionally. Mention your experience with databases and how you can contribute to the team at Sinclair.
Highlight Relevant Skills: In your application, clearly outline your intermediate Excel skills and any experience you have with analysing and interpreting data. This will demonstrate your capability to manage and update company databases effectively.
Show Enthusiasm for the Role: Express your enthusiasm for the role and the company in your application. Mention how you align with Sinclair's values of innovation and customer satisfaction, and how you can support their mission in the medical aesthetics field.
How to prepare for a job interview at Sinclair
✨Showcase Your Customer Service Experience
Make sure to highlight your previous customer service or administration roles during the interview. Be prepared to discuss specific examples of how you've handled customer inquiries and processed orders, as this will demonstrate your suitability for the role.
✨Familiarise Yourself with SAP
Since SAP experience is a key requirement, take some time to brush up on your knowledge of the software. If you have any specific examples of how you've used SAP in past roles, be ready to share those during the interview.
✨Demonstrate Your Data Entry Skills
As data entry is an important part of the job, be prepared to discuss your experience with data management. You might want to mention any tools or systems you've used, and how you ensure accuracy in your work.
✨Prepare for Cross-Functional Collaboration
The role involves working with various teams, so think about times when you've successfully collaborated with others. Be ready to explain how you communicate effectively and contribute to team projects, as this will show that you're a good fit for their collaborative culture.
