At a Glance
- Tasks: Deliver top-notch service to customers and guide them through their vehicle purchase journey.
- Company: Join the Sinclair Group, a family-owned business with 80 years in the motor trade.
- Benefits: Competitive salary, 30 days leave, company vehicle, and career development opportunities.
- Other info: Enjoy a dynamic workplace with opportunities for internal promotion and personal growth.
- Why this job: Gain valuable sales experience and grow your career in a supportive team environment.
- Qualifications: Customer-focused sales experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
As a Sales Executive for the Van Centre Swansea you will play a key role in delivering a high-quality service to our customers. You will represent both the Sinclair Group and Volkswagen Light Commercial brand and be responsible for the end-to-end customer experience, reporting to the Sales Manager as part of a supportive team.
Responsibilities
- Respond to queries from new and existing customers regarding new and used vehicle sales
- Guide customers through their purchase journey, providing outstanding service as the face of both Sinclair and the Volkswagen brand
- Meet individual sales targets by maximising upsell and cross-sell opportunities on finance, insurance products and optional extras
- Assist in generating a steady flow of enquiries through prospecting and marketing activity
- Maintain specialist knowledge of Volkswagen vehicles and options by participating in regular training and product updates
- Manage the vehicle handover process, ensuring compliance with all procedures and regulations
- Adhere to Sinclair Group and industry regulations relating to the sale of vehicles, finance and insurance
Qualifications
- Previous, proven experience in a customer-focused sales environment
- Warm, friendly and professional manner both face-to-face and over the phone
- Excellent communication and interpersonal skills
- Confidence using social media, video and digital communication tools to engage customers
- Full, clean driving licence (no drink-driving convictions for insurance purposes)
Working Hours
Monday to Friday, 8.30am – 6pm; 1 in 3 Saturdays, 8.30am – 5pm (no Sunday working)
Benefits
- Competitive salary with high earning potential through commission and bonus
- 30 days of annual leave (including bank holidays) plus a Birthday off
- Manufacturing specific training and in-house training
- Company vehicle and staff car scheme
- Contributory pension scheme
- Life assurance (death in service benefit)
- Enhanced maternity, adoption and paternity leave options
- Recognition of length of service at 5, 10, 20, 30 and 40 years anniversaries
- Staff discounted parts and servicing plus a free MOT every year
- Cycle to work purchase scheme
- Vehicle purchase schemes and preferential parts, service and labour rates
- Colleague referral scheme / customer referral schemes
- Employee assistance programme with 24/7 confidential helpline and designated mental health first aiders on site
- Sinclair Foundation – charitable foundation supporting members or close family during ill-health
- Development opportunities within the Sinclair Group
- Free onsite parking (available after a suitable qualifying period)
Working as a Sales Executive provides you with a fantastic opportunity to learn and practice skills that will benefit you throughout your career. The Sinclair Group will actively encourage you to progress your career through internal promotion: most of our managers have been promoted from within. We are a family-owned and run business and have been in the motor trade for 80 years.
Sales Executive in Swansea employer: Sinclair Group
The Sinclair Group, a family-owned business with 80 years in the motor trade, offers an exceptional work environment for Sales Executives at the Van Centre Swansea. With a strong focus on employee development, competitive salaries, and generous benefits including 30 days of annual leave and a supportive team culture, we empower our staff to thrive and grow within the company. Join us to enjoy a rewarding career where your contributions are valued and recognised, all while representing the prestigious Volkswagen Light Commercial brand.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Swansea
✨Tip Number 1
Get to know the Sinclair Group and Volkswagen Light Commercial brand inside out. Familiarise yourself with their values, products, and customer service approach. This knowledge will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Sales Executive, you'll need to engage with customers both face-to-face and over the phone. Role-play with friends or family to build your confidence and refine your pitch.
✨Tip Number 3
Leverage social media to showcase your personality and connect with potential employers. Share relevant content about the automotive industry or your sales achievements. This can help you get noticed and demonstrate your passion for the field.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Sinclair Group family.
We think you need these skills to ace Sales Executive in Swansea
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be warm and friendly in your tone. Remember, you're applying for a customer-focused role, so showing that you can connect with people is key.
Tailor Your Application:Make sure to tailor your application specifically for the Sales Executive position. Highlight your previous experience in sales and customer service, and mention any relevant skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your achievements and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for at StudySmarter.
How to prepare for a job interview at Sinclair Group
✨Know Your Product Inside Out
Make sure you have a solid understanding of Volkswagen vehicles and their features. Familiarise yourself with the latest models, specifications, and any unique selling points. This will not only impress your interviewers but also help you answer customer queries confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight how you handled difficult situations or went the extra mile for a customer. This will demonstrate that you can deliver the high-quality service expected at the Van Centre Swansea.
✨Practice Your Sales Techniques
Brush up on your sales strategies, especially around upselling and cross-selling. Be ready to discuss how you would approach these opportunities in the context of vehicle sales. Role-playing common sales scenarios can help you articulate your thought process during the interview.
✨Be Ready to Discuss Your Digital Savvy
Since the role involves using social media and digital tools, be prepared to talk about your experience with these platforms. Share specific examples of how you've engaged customers online or used digital communication to enhance the customer experience.
