Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and manage workshop bookings efficiently.
- Company: Leading automotive service provider in Newport with a supportive team.
- Benefits: Competitive pay, bonuses, pension scheme, and development opportunities.
- Why this job: Join a dynamic team and grow your skills in the automotive industry.
- Qualifications: Strong customer service skills; no prior experience needed.
- Other info: Full training provided, perfect for both newbies and experienced candidates.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive service provider in Newport is seeking a confident Service Advisor to join the Aftersales team. The ideal candidate will excel in customer service, efficiently manage workshop bookings and communicate technical advice clearly. Full training will be provided, making this role suitable for those with or without prior experience in the motor industry.
This full-time position offers competitive pay, bonus opportunities, and numerous employee benefits, including a contributory pension scheme and development opportunities.
Customer-Focused Auto Service Advisor in Newport employer: Sinclair Group
Contact Detail:
Sinclair Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Auto Service Advisor in Newport
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, services, and customer feedback. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
When you get that interview, don’t just talk about your skills—show them! Use examples from past experiences where you’ve excelled in customer service or managed bookings effectively. We want to paint a picture of how we can add value to their Aftersales team.
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for Service Advisors, like how to handle difficult customers or explain technical advice clearly. This will boost our confidence and help us shine during the real deal.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re proactive and keen to join their awesome team right from the start.
We think you need these skills to ace Customer-Focused Auto Service Advisor in Newport
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you’ve gone above and beyond for customers in the past, even if it’s not in the automotive industry. Remember, it’s all about making that connection!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will show us that you can communicate technical advice clearly, just like we need you to do in the role.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the job description. Mention specific skills or experiences that relate to managing workshop bookings and working in a team. It’ll make you stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Sinclair Group
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing excellent service.
✨Familiarise Yourself with Automotive Terms
Even if you don't have prior experience in the motor industry, it’s helpful to know some basic automotive terminology. This will help you communicate effectively during the interview and show your willingness to learn.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to handle a customer complaint or explain a technical issue. Practising these situations can help you feel more confident and demonstrate your problem-solving skills.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
