At SEAT / CUPRA Swansea, our Showroom Hosts are at the heart of the customer experience. As the first person customers meet when they visit our dealership, you'll play an important role in creating a warm, professional, and welcoming environment. This is much more than a reception role. You'll help customers feel valued from the moment they walk through the door, ensuring they are directed to the right team member and receive outstanding service throughout their visit. If you're confident, friendly, enjoy meeting new people, and take pride in delivering excellent customer service, we'd love to hear from you.,
- Welcome customers and visitors to the dealership in a friendly and professional manner
- Introduce customers to the relevant departments and team members
- Answer and direct incoming telephone enquiries
- Support dealership events, promotions, and customer activities
- Assist with general administration and reception duties as required
- Help maintain a positive and professional showroom environment
Has a friendly, approachable, and professional manner - Enjoys working with people and building rapport quickly
- Is passionate about delivering excellent customer service
- Is confident, organised, and proactive
- Has previous customer-facing experience (desirable but not essential)
- Takes pride in creating a positive first impression
30 days annual leave plus bank holidays and your birthday off - Staff discounts on vehicle servicing and parts, plus a free MOT each year
- Contributory pension scheme
- Long-service recognition awards
- Life Assurance (Death in Service Benefit)
- Colleague and Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance Programme with 24/7 support
- Sinclair Foundation financial support programme
- Career development opportunities across the Sinclair Group
- Free on-site parking
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Weekend Showroom Host in Cardiff employer: Sinclair Group
Sinclair Group is an excellent employer, offering a dynamic work environment in Neyland where employees are valued and encouraged to grow. With a competitive salary and a generous benefits package, including career development opportunities, the company fosters a culture of teamwork and exceptional customer service, making it a rewarding place for those passionate about the automotive industry.
