At a Glance
- Tasks: Deliver top-notch customer service and manage cash transactions with accuracy.
- Company: Join a friendly fuel station team in Newport with a focus on customer care.
- Benefits: Enjoy 22 days annual leave, staff discounts, and a free MOT every year.
- Other info: Opportunities for development and a supportive work environment await you.
- Why this job: Gain valuable experience in a flexible role while making customers smile.
- Qualifications: Good communication skills and a positive attitude are essential.
The predicted salary is between 11 - 16 £ per hour.
Part Time: Zero hour contract - flexible / holiday, sickness and maternity cover
Location: Newport NP19 0H
Responsibilities
- To provide an efficient and courteous customer service by practising excellent customer care skills, carrying out specified duties in a pleasant and helpful manner.
- To correctly and accurately complete and reconcile the shift sheet at the end of each shift through meter readings of certain equipment.
- To carry out all necessary cleaning duties.
- To complete all required training modules to an acceptable level.
- To undertake any other duties deemed relevant to the role and as directed by the fuel station manager.
- Ability to work unsupervised and carry out instructions.
- Ability to handle cash and credit/debit cards accurately.
- Good communication and numeracy skills.
Attitude: Reliability, responsibility, honesty, courteousness and smart personal appearance; Positive with a passion for sales; Self-motivated; Flexibility to cover shifts as required.
Benefits
- 22 days annual leave plus bank holidays plus your birthday day off
- Staff Discounted parts and servicing plus a free MOT every year
- Contributory Pension Scheme
- Life Assurance
- Staff Car Scheme
- Colleague Referral Scheme
- Cycle to Work Scheme
- Employee Assistance programme
- Development opportunities within the Sinclair Group
Fuel Station Assistant in Bridgend employer: Sinclair Group
As a Fuel Station Assistant at our Newport location, you will join a supportive and dynamic team that values excellent customer service and personal growth. We offer flexible working hours, generous annual leave, and unique benefits such as a free MOT and staff discounts, all within a culture that encourages development and teamwork. With opportunities for career advancement within the Sinclair Group, this role is perfect for those seeking meaningful employment in a friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fuel Station Assistant in Bridgend
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sinclair Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sinclair Group and let us see your personality shine through!
We think you need these skills to ace Fuel Station Assistant in Bridgend
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sinclair Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Sinclair Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sinclair Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sinclair Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sinclair Group will surely appreciate.
