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- Tasks: Manage high-value customer portfolios and drive growth in the EMEA region.
- Company: Dynamic communications technology company with a focus on innovation.
- Benefits: Remote-first work culture, competitive salary, and opportunities for professional growth.
- Why this job: Join a team that values relationship management and makes a real impact on customer success.
- Qualifications: Experience in sales or account management, with strong communication and organisational skills.
- Other info: Ideal for those who thrive in a fast-paced, remote environment.
The predicted salary is between 43200 - 72000 £ per year.
A communications technology company is seeking a hands-on Key Account Manager to manage high-value SMB customer portfolios in the EMEA region. This role focuses on relationship management, account development, and driving retention and growth metrics.
Ideal candidates will have experience in sales, account management, or customer success within a SaaS or CPaaS environment, with strong solution-selling skills and effective communication abilities. Successful candidates will thrive in a remote-first environment and possess excellent organizational skills.
Strategic Key Account Manager: Growth & Retention (EMEA) employer: Sinch
Contact Detail:
Sinch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Key Account Manager: Growth & Retention (EMEA)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Strategic Key Account Manager role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in sales and account management. Use specific examples of how you've driven retention and growth metrics in previous roles to make your case.
✨Tip Number 3
Prepare for virtual interviews! Since this role is remote-first, practice your video call skills. Make sure your tech is sorted, and create a distraction-free environment to show off your excellent communication abilities.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Strategic Key Account Manager: Growth & Retention (EMEA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Key Account Manager. Highlight your experience in sales and account management, especially within SaaS or CPaaS environments. We want to see how your skills align with our focus on relationship management and driving growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed high-value accounts and driven retention metrics in the past. We love a good story!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your solution-selling skills. We want to see how you can articulate value to our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Sinch
✨Know Your Accounts
Before the interview, research the company's key accounts and their specific needs. Understand how your experience in managing high-value SMB portfolios can directly benefit them. This will show that you’re not just familiar with the role but also genuinely interested in their business.
✨Showcase Your Solution-Selling Skills
Prepare examples of how you've successfully used solution-selling techniques in previous roles. Be ready to discuss specific challenges you faced and how you tailored your approach to meet customer needs. This will highlight your ability to drive retention and growth metrics effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it’s not just what you say, but how you say it!
✨Embrace the Remote-First Culture
Since the role is remote-first, be prepared to discuss how you manage your time and stay organised while working from home. Share any tools or strategies you use to maintain productivity and collaboration with your team, as this will demonstrate your adaptability to their work environment.
