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- Tasks: Manage top accounts, drive growth, and ensure client satisfaction in the UK & Ireland.
- Company: Join Sinch, a leader in customer communications with clients like Google and Uber.
- Benefits: Enjoy a dynamic work culture, opportunities for growth, and a chance to make an impact.
- Why this job: Be part of a pioneering team that values innovation, collaboration, and success.
- Qualifications: Experience in communications, strong leadership skills, and excellent communication abilities required.
- Other info: Fluency in English is essential; knowledge of Adobe and Salesforce is a plus.
The predicted salary is between 43200 - 72000 £ per year.
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Strategic Account Manager UK & Ireland, Canterbury
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Client:
Sinch
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
5d764ba82c56
Job Views:
7
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
The essence of the role
As Strategic Account Manager Enterprise for our UK & Ireland region, you will be managing some of the region’s top accounts with a view to achieving the next level of growth both in the accounts and the region.
As our new Strategic Account Manager Enterprise, you will:
- Responsibility of delivering the P&L – revenue, gross margin, gross profit, and controllable operating expenditure by leading a select set of accounts ensuring high satisfaction, profitability, and growth.
- Help build and drive a go-to-market strategy in alignment with global motions to win and retain business, setting goals for accounts, manage and directing supporting staff to be successful.
- Actively identify business opportunities with current and prospective customers, while collaborating with our New Sales team to help drive the new sales motion.
- Maintaining relationships with larger clients by providing information, support, and guidance to ensure Sinch becomes their trusted advisor.
- Work closely with the other Strategic Account Manager’s, Director of Northern Europe, and Enterprise Sales Director to deliver profitable growth and top tier customer experience.
- Monitor customer, market and competitor activity and provide feedback to company leadership and other company functions.
- Participate and represent Sinch at relevant industry and network events.
- Create a culture of success and managing ongoing business and goal achievements.
- Actively manage, develop, and lead the team, both in terms of performance, enablement, and engagement.
Requirements
We’re looking for a person with a strong commercial mindset blended with a passion for people, culture and brand, essential ingredients to lead our regional strategic accounts.
In order to be successful in this role, we believe you have:
- Experience in the communications industry and/or PaaS highly regarded.
- Regional market experience with a strong network
- Strong history in commercial leadership and meeting sales goals
- Leadership skills and experience in managing and interacting with multicultural sales teams across a wide geographic area.
- Face to Face client relationship skills
- Negotiations and closing skills.
- Self-driven and the ability to work autonomously.
- Excellent communication skills, fluency in English.
- You will stand out in the crowd if you have knowledge of Adobe campaign and Salesforce marketing cloud ecosystem.
Our corporate language is English, please submit your application in English.
Are you ready? Join us on our journey!
About The Recruitment Process
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process.
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Strategic Account Manager UK & Ireland employer: Sinch
Contact Detail:
Sinch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager UK & Ireland
✨Tip Number 1
Familiarise yourself with Sinch's core values: 'Dream Big', 'Win Together', 'Keep it simple', and 'Make it Happen'. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Leverage your existing network within the communications industry. Reach out to contacts who may have insights into Sinch or the role itself. A referral from someone within the company can significantly boost your chances of landing an interview.
✨Tip Number 3
Stay updated on the latest trends in the communications and PaaS sectors. Being knowledgeable about current market dynamics and competitor activities will not only help you in interviews but also position you as a well-informed candidate who can contribute to Sinch's growth.
✨Tip Number 4
Prepare to discuss specific strategies you've implemented in previous roles that led to successful account management and growth. Use quantifiable results to illustrate your impact, as this will resonate well with the hiring team looking for a strong commercial mindset.
We think you need these skills to ace Strategic Account Manager UK & Ireland
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Strategic Account Manager position at Sinch. Tailor your application to highlight relevant experience in managing accounts and achieving sales goals.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the communications industry or PaaS, as well as any leadership roles you've held. Use specific examples to demonstrate your success in managing client relationships and driving growth.
Showcase Your Skills: Make sure to showcase your negotiation, closing, and communication skills in your application. Provide examples of how you've successfully interacted with multicultural teams and clients, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a tailored cover letter that reflects your passion for the role and the company. Mention Sinch's values and how they resonate with you, and explain why you're excited about the opportunity to contribute to their success.
How to prepare for a job interview at Sinch
✨Understand Sinch's Values
Before your interview, make sure you understand Sinch's core values: 'Dream Big', 'Win Together', 'Keep it simple', and 'Make it Happen'. Be prepared to discuss how these values resonate with your own work ethic and experiences.
✨Showcase Your Commercial Mindset
As a Strategic Account Manager, demonstrating a strong commercial mindset is crucial. Prepare examples from your past roles where you've successfully driven revenue growth or improved profitability in your accounts.
✨Highlight Your Relationship Management Skills
This role requires excellent face-to-face client relationship skills. Think of specific instances where you've built and maintained strong relationships with clients, and be ready to share these stories during the interview.
✨Prepare for Competence-Based Questions
Since Sinch uses a structured interview process, expect competence-based questions. Review the job description and think about how your skills and experiences align with the responsibilities outlined, particularly in managing multicultural sales teams and achieving sales goals.
