At a Glance
- Tasks: Lead the strategy for launching and selling innovative communication products.
- Company: Join Sinch, a global leader in customer communications with top-tier clients like Google and Uber.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Work remotely or from vibrant locations like Sweden, UK, Spain, or Croatia.
- Why this job: Shape the future of messaging and monetization in a dynamic tech environment.
- Qualifications: Experience in commercial strategy and telecom ecosystems is essential.
Sinch’s vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses - including Google, Uber, PayPal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it Simple", and "Make it Happen". These values are our foundation.
The Commercial Product Manager at Sinch is the CEO of their product from a business perspective, ensuring that the technology and services being developed drive revenue, profitability, and strengthen the company's market position. For this role the core focus is Sinch's existing A2P SMS Monetization business for Mobile Network Operators (MNOs) and the key responsibility is to protect and expand this existing business, while also driving its commercial transformation as application-to-person communication and operator monetization opportunities increasingly expand beyond traditional SMS into areas such as Voice, RCS, OTT messaging and Network APIs.
You will be pivotal in defining how Sinch evolves its Messaging & Network Monetization business, identifying new monetization opportunities and ensuring that Sinch remains relevant as traffic patterns, technologies and the telecom ecosystem change. The role will be instrumental in shaping commercial vision, developing innovative commercial models, incubating new business opportunities, and building long-term strategic partnerships with Mobile Network Operators and other relevant industry partners.
Key responsibilities
- Go-To-Market plan: Define and lead the entire strategy for launching and selling a product.
- New opportunities: Identify and evaluate new monetization opportunities, use cases and capabilities that can extend or complement the existing A2P SMS business. Evolve the portfolio by being the voice of the customers to adapt Sinch’s offering to meet requirements.
- Profitability: Responsible for the product's profit and loss (P&L).
- Commercial models: Define and evolve competitive commercial models suitable for both established A2P SMS business and emerging communication and Network API opportunities.
- Pricing and packaging: Define pricing and packaging approaches that balance customer value, market competitiveness, scalability and profitability.
- Partnership strategy: Identify, develop and maintain strategic partnerships required to strengthen Sinch's Messaging & Network Monetization business.
- MNO relationships: Build strong relationships with existing and prospective MNO customers and partners to understand their monetization priorities, challenges and strategic direction.
- Continuous improvements: Constantly analyze performance data to find ways to increase revenue and reduce costs.
- Be the subject matter expert on the competition, market trends, and what customers need and use the intelligence to directly shape the product's strategic direction and roadmap.
The role is ideally based in Sweden, UK, Spain or Croatia. It is part of SINCH Telco and reports to the VP, Strategy, Marketing & Product Management.
Requirements
This position requires a strong mix of commercial acumen, strategic thinking, market understanding, and technical knowledge to defend and grow the existing business while creating the next generation of operator monetization opportunities. Experience from similar positions, preferably working with products, commercial strategy, carrier relations, presales, or business development at an MNO, CPaaS provider, messaging provider or telecom technology vendor. Deep expertise in A2P messaging and monetization, preferably including A2P SMS, SMS Firewall, traffic protection and operator monetization models. Strong understanding of the messaging and telecom ecosystem, including communication channels such as SMS, Voice, RCS and OTT messaging, as well as emerging Network API business models. Understanding of GSMA Open Gateway, CAMARA and the evolving Network API ecosystem. Strong understanding of Mobile Network Operator business models, network capabilities and the commercial relationship between MNOs and their technology and service partners. Proven ability to create GTM strategies, develop commercial models and translate market data into actionable plans. Strong understanding of pricing, packaging, margin structures and business-case development.
Our corporate language is English, please submit your application in English.
Our hiring process
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey.
Salary
The annual salary for this position is between SEK 780.000 - 975.000. Factors which may affect pay within this range may include skills, education, experience, and other qualifications.
Principal Commercial Product Manager – A2P Monetization in London employer: Sinch AB
At Sinch, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the dynamic field of messaging monetization. Our vibrant work culture encourages professional growth through continuous learning opportunities and strategic projects that make a real impact in the telecommunications industry. Located in a thriving tech hub, we offer competitive benefits and a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Commercial Product Manager – A2P Monetization in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Sinch AB and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
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Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Sinch AB.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
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We think you need these skills to ace Principal Commercial Product Manager – A2P Monetization in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Sinch AB.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
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How to prepare for a job interview at Sinch AB
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
