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- Tasks: Lead a dynamic team to deliver exceptional coffee experiences and support store operations.
- Company: Join the Sim Trava family, known for teamwork and quality service.
- Benefits: Enjoy a competitive salary, discounts, free drinks, and tailored training plans.
- Why this job: Be a part of a vibrant culture while developing your leadership skills.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
- Other info: Great career growth opportunities in a fast-paced environment.
The predicted salary is between 29680 - 29680 £ per year.
At Sim Trava, we pride ourselves on teamwork, delivering the perfect cup of coffee and making all our guests' experiences memorable. As Assistant Manager, you will be part of the Sim Trava family, delivering our Values and enjoying the benefits we have to offer.
Benefits:
- A salary of £29,680 per annum.
- Sim Trava Star Points awarded for recognition and performance; you can spend these Star points on a wide range of products.
- Access to Sim Trava Rewards portal, which includes discounts at many retailers, cash back on shopping and fuel cards.
- Whilst on shift free hand-crafted drinks, along with 50% off food and the wider drinks range.
- Costa Coffee discount card giving you 25% discount off in the nation’s favourite coffee shop.
- Surprise on your birthday!
- Wellbeing support with Employee Assistance Programme.
- Free eye care tests.
- Access to 24/7 GP Portal.
- Contributory pension provided.
- Personal and individual training plan specifically tailored to your requirements.
What we are looking for from you:
You will be open and honest, have good communication skills and a can-do attitude. As a natural team leader who supports the Store Manager in running the store effectively and efficiently, you will share your skills by training and developing the team, ensuring that on every shift an unbeatable coffee experience is delivered to every guest. We are looking for someone with previous supervisory/management experience who is reliable and committed, used to working in a fast-paced environment, and who continually wants to overachieve in their role.
The Role:
As an Assistant Manager, you will be an inspiring team leader, who is passionate about the Company and always applies brand standards. You will have the energy and enthusiasm to deliver outstanding customer service and be an Ambassador for the Sim Trava Values. In addition to this, you will also be responsible for the following:
- Execute all aspects of rota planning ensuring the effective control of labour and that every team member is deployed effectively to meet trading needs.
- Understand and monitor the store KPIs and translate to daily actions.
- Demonstrate great leadership in developing team members and supporting them so they are inspired to grow with Sim Trava.
- Implement marketing updates ensuring new POS is briefed to the team to guarantee continued success of the store.
- Ensure cash and stock handling is always kept secure.
- Oversee the delivery of all brand standards throughout the shift, ensuring complete customer satisfaction.
- Understand the importance of the Sim Trava policies and procedures together with Costa check standards, Health & Safety checks and taking all necessary remedial action and escalating as required.
- Take all opportunities to develop yourself using the Sim Trava development plans together with the MyCostaLearning tools to the Store Manager role.
Assistant Manager Sunderland Broadway employer: Simtrava
Contact Detail:
Simtrava Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Sunderland Broadway
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sim Trava's social media and website. This will help you understand their values and how you can fit in as an Assistant Manager.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've led a team or solved a problem. Be ready to share these stories during your interview to show you're the perfect fit for the role.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the Sim Trava family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager Sunderland Broadway
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights your previous supervisory or management experience. We love seeing how you've led teams in fast-paced environments, so don’t hold back on those examples that showcase your leadership skills!
Be Honest and Open: We value honesty and good communication, so be yourself in your application. Share your can-do attitude and any challenges you've overcome in past roles. This helps us get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Simtrava
✨Know the Company Values
Before your interview, take some time to understand Sim Trava's values and how they translate into daily operations. Be ready to discuss how you embody these values in your previous roles, especially in terms of teamwork and customer service.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or trained new staff. This will show that you're ready to inspire and develop others.
✨Familiarise Yourself with KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Brush up on what KPIs are relevant in a retail environment and think about how you've used them in the past to drive success. Be prepared to discuss how you would monitor and act on these metrics.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured at Sim Trava. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
