At a Glance
- Tasks: Lead a team to deliver exceptional coffee and customer service.
- Company: Join a family-run business passionate about great coffee.
- Benefits: Starting pay of £13.43, free drinks on shift, and discounts at retailers.
- Other info: Enjoy a supportive environment with tailored training and career progression.
- Why this job: Be part of a fun team and develop your leadership skills.
- Qualifications: Experience in team leadership and a passion for coffee.
The predicted salary is between 31500 - 38500 £ per year.
Team Leader (Barista Maestro) 20 Hours At Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.
Sim Trava is a family run business looking for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, you’re probably just what we’re looking for.
We want to recruit people that are proud to work for us, because a happy team equals happy customers.
A bit about the role
As a Barista Maestro (Team Leader), you’ll have experience of leading a team.
You’ll get involved with day-to-day operations, stock ordering, merchandising, health & safety, and most importantly engaging the stores team to exceed our customers expectations.
What’s involved?
- Taking the lead on shifts to support the team.
- Deploying team members, making the most of people’s talents to ensure that they’re in the right place at the right time.
- Training and developing new Baristas and existing team members.
- Supporting with the roll out of new campaigns and products, ensuring that the team can hit the ground running.
- Driving high standards every shift, whether that’s through the quality of our handmade drinks, or a store walk through to see how you can make our customers visit even better.
- A bit about you
- Reliability to open and close the store safely and on time.
- Team leadership experience in a fast-paced environment.
- Desire to take on responsibility, and progress in your career.
- Ability to stay calm under pressure and prioritise tasks and duties.
- Fantastic communication skills.
- Flexible approach and can-do attitude, each day offers exciting new challenges.
Benefits
- With a starting pay of £13.43Sim Trava Star Points awarded for recognition and performance; you can spend these Star points on a wide range of products.
- Access to Sim Trava Rewards portal, which includes discounts at many retailers, cash back on shopping and fuel cards.
- Whilst on shift free hand-crafted drinks, along with 50% off food and the wider drinks range.
- Costa Coffee discount card giving you 25% discount off in the nation’s favourite coffee shop.
• Surprise on your birthday!
- Wellbeing support with Employee Assistance Programme.
- Contributory pension provided.
- Personal and individual training plan specifically tailored to your requirements.
What we are looking for from you
A team player who is passionate about delivering flawless coffee, with best-in-class customer service and always seen to go above and beyond.
You don’t need to make great coffee from day one as full training will be provided, however you do need to give unbeatable service with a smile!
#J-18808-Ljbffr
Team Leader St Annes in Lytham St Annes employer: Simtrava
Simtrava is an excellent employer for those seeking a vibrant and supportive work environment in Manchester. With a focus on employee growth, we provide comprehensive training and competitive pay, alongside unique perks like free drinks and food discounts that enhance the overall experience. Join our team to be part of a culture that values passion, teamwork, and joy in every cup served.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader St Annes in Lytham St Annes
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Simtrava and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Leader St Annes in Lytham St Annes
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Simtrava that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Simtrava.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Simtrava get a sense of who you are beyond your experience!
How to prepare for a job interview at Simtrava
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Simtrava and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
