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- Tasks: Lead a dynamic team to deliver exceptional coffee experiences and customer service.
- Company: Join the Sim Trava family, where teamwork and fun are at the heart of what we do.
- Benefits: Enjoy a competitive salary, discounts, free drinks, and tailored training plans.
- Why this job: Be a part of a vibrant culture that values growth, fun, and making a difference.
- Qualifications: Previous supervisory experience and a passion for leading teams in a fast-paced environment.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 29300 - 29680 £ per year.
# Assistant Manager Poulton**Assistant Manager –** Permanent**Role -** Full Time 42.5hrs**Location -**At Sim Trava, we pride ourselves on teamwork, delivering the perfect cup of coffee and making all our guests experience memorable. As Assistant Manager you will be part of the Sim Trava family, delivering our Values and enjoying the benefits we have to offer.**Our Values are:**1. To Be the Best2. Grow Our Own People3. Enjoy Change4. Love Our Customers5. Get Better Every Day6. Have Fun & Celebrate Success7. Give Back**Benefits:*** A salary of £29680 per annum,* Sim Trava Star Points awarded for recognition and performance; you can spend these Star points on a wide range of products.* Access to Sim Trava Rewards portal, which includes discounts at many retailers, cash back on shopping and fuel cards.* Whilst on shift free hand-crafted drinks, along with 50% off food and the wider drinks range.* Costa Coffee discount card giving you 25% discount off in the nation’s favourite coffee shop.* Surprise on your birthday!* Wellbeing support with Employee Assistance Programme.* Free eye care tests.* Access to 24/7 GP Portal.* Contributory pension provided.* Personal and individual training plan specifically tailored to your requirements.**What we are looking for from you:**You will be open and honest, have good communication skills and a can-do attitude. As a natural team leader who supports the Store Manager in running the store effectively and efficiently, shares their skills by training and developing the team, so that on every shift an unbeatable coffee experience is delivered to every guest. We are looking for someone who have previous supervisory / management experience who is reliable and committed used to working in a fast-paced environment, and who continually wants to overachieve in their role.**The Role**As an Assistant Manager you will be an inspiring team leader, who is passionate about the Company and always applies brand standards. You will have the energy and enthusiasm to deliver outstanding customer service. At all times be an Ambassador for the Sim Trava Values. In addition to this you will also be responsible for the following:* Execute all aspects of rota planning ensuring the effective control of labour and that every team member is deployed effectively to meet trading needs.* Understand and monitor the store KPIs and translate to daily actions.* Demonstrate great leadership in developing team members and supporting them so they are inspired to grow with Sim Trava.* Implement marketing updates ensuring new POS is briefed to the team to guarantee continued success of the store.* Ensure cash and stock handling is always kept secure.* Oversee the delivery of all brand standards throughout the shift, ensuring complete customer satisfaction.* Understand the importance of the Sim Trava policies and procedures together with Costa check standards, Health & Safety checks and taking all necessary remedial action and escalating as required.* Taking all opportunities to develop yourself using the Sim Trava development plans together with the MyCostaLearning tools to the Store Manager role.**Salary** 29,380 per annum**Status**Permanent**Type**Full time**Applications Begin**17 September 2025**Closing Date for Applications**31 October 2025**Location**Unit 3, Village Walks Shopping Centre Poulton-le-Fylde FY6 7DF United Kingdom #J-18808-Ljbffr
Assistant Manager Poulton employer: Simtrava
Contact Detail:
Simtrava Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Poulton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sim Trava's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences in your interview to show you're the perfect fit for the Assistant Manager role.
✨Tip Number 3
Dress to impress but keep it casual! Sim Trava is all about creating a welcoming atmosphere, so aim for smart-casual attire that reflects your personality while still looking professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager Poulton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an unbeatable experience for our guests.
Tailor Your CV: Make sure your CV highlights relevant supervisory or management experience. We love seeing how you've led teams in the past, so don’t be shy about showcasing your achievements and how they align with our values.
Be Authentic: We value honesty and openness, so be yourself in your application. Share your unique story and what makes you a great fit for the Assistant Manager role at Sim Trava. Authenticity goes a long way!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Simtrava
✨Know the Company Values
Before your interview, take some time to really understand Sim Trava's values. They’re not just words; they guide everything they do. Be ready to discuss how your own values align with theirs and give examples of how you've embodied similar principles in your previous roles.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare specific examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you inspired others and contributed to a positive work environment.
✨Prepare for Customer Service Scenarios
Customer service is at the heart of Sim Trava. Think about times when you went above and beyond for a customer or resolved a difficult issue. Be ready to share these stories during your interview to show that you truly understand the importance of delivering an unbeatable coffee experience.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Sim Trava. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.
