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- Tasks: Lead a dynamic team to deliver exceptional coffee experiences and manage daily store operations.
- Company: Join Sim Trava, a vibrant coffee brand focused on teamwork and memorable guest experiences.
- Benefits: Enjoy free drinks, discounts, wellness support, and a tailored training plan.
- Why this job: Be part of a passionate team, develop your leadership skills, and make a real impact.
- Qualifications: Previous supervisory experience and a positive, can-do attitude are essential.
- Other info: Birthday surprises and access to a rewards portal for shopping discounts await you!
The predicted salary is between 29680 - 29680 £ per year.
At Sim Trava, we pride ourselves on teamwork, delivering the perfect cup of coffee and making all our guests' experiences memorable. As Assistant Manager, you will be part of the Sim Trava family, delivering our Values and enjoying the benefits we have to offer.
Salary: £29,680.30 per annum.
- Sim Trava Star Points awarded for recognition and performance; you can spend these Star points on a wide range of products.
- Access to Sim Trava Rewards portal, which includes discounts at many retailers, cash back on shopping and fuel cards.
- Whilst on shift free hand-crafted drinks, along with 50% off food and the wider drinks range.
- Costa Coffee discount card giving you 25% discount off in the nation’s favourite coffee shop.
- Surprise on your birthday!
- Wellbeing support with Employee Assistance Programme.
- Free eye care tests.
- Access to 24/7 GP Portal.
- Contributory pension provided.
- Personal and individual training plan specifically tailored to your requirements.
What we are looking for from you:
You will be open and honest, have good communication skills and a can-do attitude. As a natural team leader who supports the Store Manager in running the store effectively and efficiently, shares their skills by training and developing the team, so that on every shift an unbeatable coffee experience is delivered to every guest. We are looking for someone who has previous supervisory/management experience, who is reliable and committed, used to working in a fast-paced environment, and who continually wants to overachieve in their role.
The Role:
As an Assistant Manager, you will be an inspiring team leader, who is passionate about the Company and always applies brand standards. You will have the energy and enthusiasm to deliver outstanding customer service. At all times be an Ambassador for the Sim Trava Values. In addition to this, you will also be responsible for the following:
- Execute all aspects of rota planning ensuring the effective control of labour and that every team member is deployed effectively to meet trading needs.
- Understand and monitor the store KPIs and translate to daily actions.
- Demonstrate great leadership in developing team members and supporting them so they are inspired to grow with Sim Trava.
- Implement marketing updates ensuring new POS is briefed to the team to guarantee continued success of the store.
- Ensure cash and stock handling is always kept secure.
- Oversee the delivery of all brand standards throughout the shift, ensuring complete customer satisfaction.
- Understand the importance of the Sim Trava policies and procedures together with Costa check standards, Health & Safety checks and taking all necessary remedial action and escalating as required.
- Taking all opportunities to develop yourself using the Sim Trava development plans together with the MyCostaLearning tools to the Store Manager role.
Assistant Manager Holmes Chapel employer: Simtrava
Contact Detail:
Simtrava Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Holmes Chapel
✨Tip Number 1
Familiarise yourself with Sim Trava's values and mission. Understanding their commitment to teamwork and customer experience will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Highlight your previous supervisory or management experience in fast-paced environments. Be ready to share specific examples of how you've successfully led teams and improved customer satisfaction in your past roles.
✨Tip Number 3
Prepare to discuss how you would handle rota planning and managing store KPIs. Demonstrating your understanding of these operational aspects will show that you're ready to take on the responsibilities of an Assistant Manager.
✨Tip Number 4
Express your enthusiasm for personal development and training. Mention any relevant courses or learning tools you've used in the past, as this aligns with Sim Trava's focus on developing their team members.
We think you need these skills to ace Assistant Manager Holmes Chapel
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position at Sim Trava. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory or management experience. Use bullet points to make it easy to read, and include specific examples of how you've demonstrated leadership and customer service in fast-paced environments.
Write a Strong Cover Letter: In your cover letter, express your passion for coffee and customer service. Highlight your can-do attitude and communication skills, and explain why you want to be part of the Sim Trava family. Make sure to mention any relevant achievements that showcase your ability to lead a team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Simtrava
✨Show Your Team Spirit
Since teamwork is a core value at Sim Trava, be sure to highlight your experience in leading and working within a team. Share specific examples of how you've motivated your colleagues or resolved conflicts to create a positive work environment.
✨Demonstrate Customer Service Skills
As an Assistant Manager, delivering outstanding customer service is crucial. Prepare to discuss situations where you went above and beyond for customers, and how you ensure that every guest has a memorable experience.
✨Know the KPIs
Familiarise yourself with key performance indicators relevant to the role. Be ready to explain how you would monitor and translate these KPIs into actionable daily tasks to improve store performance.
✨Emphasise Your Leadership Style
Discuss your approach to leadership and how you inspire and develop your team. Provide examples of how you've successfully trained team members and helped them grow, aligning with Sim Trava's commitment to personal development.