Business Solutions Advisor

Sims Lifecycle Services (SLS) is a global leader in electronics and reuse recycling with facilities across the globe. Our goal is to be the world’s best, safest, and most responsible recycling company. SLS serves global clients across a range of industries to securely and responsibly recycle and manage the disposition of IT equipment and electronic products.

Our asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data secure, fully traceable, and environmentally sustainable manner. With our global reach, expertise, and infrastructure, SLS is able to provide a comprehensive solution for e-waste and IT asset disposition anywhere in the world.

Function : Sales and Trading

Title : Business Solutions Advisor

Approved By (Title) :

Human Resources

Date : 01 / 29 / 2025

Revised Date : 09 / 29 / 2025

Location

USA – Roseville, CA; Tampa, FL; West Chicago, IL

UK, Germany, Netherlands, Poland, Republic of Ireland.

Purpose of Role

The Business Solutions Advisor is responsible for maintaining the existing customer base and developing new profitable business for the Company.

Reporting to

Senior Commercial Director and / or Commercial Manager

Principal Accountabilities

• Develop and secure new revenue-generating business opportunities / relationships.
• Forecast, research, and execute plans that will build current and future business.
• Develop and present reports and presentations to decision‑making audiences to close new business.
• Maintain and increase revenue streams with current accounts through problem‑solving and administrative follow‑up.
• Use CRM software for activity tracking, lead follow‑up, pipeline management, forecasting, and opportunity tracking.
• Ensure high post‑sales satisfaction and positive long‑term relationships.
• Prospect via the internet, cold calling, advertising campaigns, and other sources.
• Attend trade shows.
• Other duties as assigned.

Key Performance Indicator (KPIs)

• Lead Generation / Prospecting Activity : Track the number of new leads identified or qualified, encouraging them to practice finding potential clients and generating interest.
• Product Knowledge Assessment : Regularly assess understanding of products or services, which can be done through quizzes or role‑playing sessions. This ensures they’re building a strong foundation for discussing offerings.
• Client Meeting or Demos Conducted : For a new hire, having experience with customer‑facing interactions is valuable, so tracking this can encourage them to gain practice with presentations or product demos.

Key Relationships

• Internal – Sales and Marketing staff, Client Operations, Field Service, Operations staff
• External – Clients, potential clients, vendors

Experience / Qualification Required

• Relevant high school qualifications or equivalent combination of education and experience
• Bachelor’s degree in Sales or Marketing; Level 6 award, certificate, or diploma; or an equivalent combination of education and experience, preferred
• 3 years in the commercial / sales field
• Customer service and / or previous sales experience

Skills and Competencies

• Strong organizational skills and attention to detail
• Problem‑solving capability
• Strong verbal and written communication skills
• Ability to work on multiple projects simultaneously
• Ability to engage professionally, yet comfortably with the client to generate a positive impression of the company with the client
• Proficient in MS Office Suite
• Valid State driver’s license and proof of current insurance coverage

Working Conditions / Physical Demands

Working Conditions

• Work is normally performed in a typical office work environment
• Occasional exposure to noise, dust, heat, fumes, and weather conditions
• Typical use of office equipment including computers, telephones, copiers, etc.
• Long periods of sitting, standing, walking, and telephone speaking and listening
• Must be able to wear personal protective equipment such as hard hat, safety shoes, safety glasses, ear plugs, fitted dust mask, etc., as required
• Must be able to travel as needed
• Must be able to take on new assignments as needed regardless of existing workload
• Must be able to work under deadlines and related stresses in a timely manner
• Must be able to handle personnel issues and situations as they arise in a professional manner

Physical Demands – USA Specific

In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

With a promote‑from‑within philosophy and a variety of programmes available to support continuous learning, Sims offers the opportunity for a rewarding career. We are committed to the ecologically sound and sustainable use of resources and strive to operate in a manner that minimises waste and protects the environment.

A career with SLS provides you with the opportunity to work with an organisation whose goal is to be the world’s safest and most responsible recycling company. Our people achieve this by creating a zero‑harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.

SLS is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. SLS does not discriminate on the basis of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Pillars of Purpose : Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun.