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- Tasks: Lead a skilled team to ensure top-notch vehicle repairs and customer service.
- Company: Join the dynamic Simpsons Motor Group in Great Yarmouth.
- Benefits: Enjoy a pension scheme, life insurance, staff discounts, and career progression.
- Why this job: Be part of an exciting team and make a real impact in the automotive industry.
- Qualifications: Experience in aftersales management and strong leadership skills.
- Other info: Continuous training provided for your professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Great Yarmouth
Closing Date: 31/01/2026
We are looking for an experienced Aftersales Manager to join us at Simpsons Motor Group in Great Yarmouth. The successful candidate will be responsible for the day-to-day running of the workshop.
- You will be responsible for leading and developing a team of highly skilled Technicians and Service Advisors.
- To ensure all customer vehicles are fully repaired and serviced according to manufacturer standards and within agreed time frames.
- To communicate with the customer regarding the repairs and any additional work required, providing excellent customer service and duty of care.
- To have a thorough knowledge of the complete product range and knowledge of our competitors, including our seven Motorhome franchises.
- To provide guidance and training to each team member to improve their performance and to ensure that all Technicians are doing their jobs effectively and confidently, collaborating as a team.
- To monitor and ensure that the completion of all service and repair paperwork is completed promptly, ensuring complete customer satisfaction.
- To ensure the Technicians are allocated to jobs according to skillset.
- To ensure customer vehicles are handled with care whilst in the responsibility of the Service Workshop and that all cars are cleaned and valeted ready for handover to the customer at agreed time frames.
Continuous training will be provided to further knowledge & skill set for career progression.
Benefits include a pension scheme, life insurance, recommend a friend reward, and staff discounts.
If you want to be part of the exciting, ever-expanding Simpsons team, apply today. Please complete the below application form and upload it with your CV. Unfortunately, we are unable to consider your application without receiving both your completed application form and CV.
Suffolk Road, Great Yarmouth, United Kingdom, NR31 0LN
Aftersales Manager in Great Yarmouth employer: Simpsons Motor Group
Contact Detail:
Simpsons Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Simpsons Motor Group. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the complete product range and competitors. We want you to show off your expertise and passion for the role, so do your homework!
✨Tip Number 3
Practice your customer service skills! Since you'll be leading a team and communicating with customers, think of scenarios where you can demonstrate your ability to handle tough situations with grace.
✨Tip Number 4
Don’t forget to apply through our website! Completing the application form and uploading your CV is crucial, so make sure you follow the instructions carefully to avoid any hiccups in the process.
We think you need these skills to ace Aftersales Manager in Great Yarmouth
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the Aftersales Manager role entails and how your experience aligns with it.
Tailor Your CV and Application Form: Don’t just send a generic CV! We love it when candidates tailor their applications to highlight relevant skills and experiences. Make sure to showcase your leadership abilities and customer service expertise, as these are key for this role.
Showcase Your Team Management Skills: As an Aftersales Manager, leading a team is crucial. In your application, share examples of how you've successfully managed teams in the past. We want to know how you’ve developed others and ensured high performance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the Simpsons team!
How to prepare for a job interview at Simpsons Motor Group
✨Know Your Stuff
Make sure you have a solid understanding of the complete product range and the competitors in the market. Brush up on the specifics of the seven Motorhome franchises, as this knowledge will show your commitment and expertise during the interview.
✨Showcase Your Leadership Skills
As an Aftersales Manager, you'll be leading a team. Prepare examples of how you've successfully developed and guided teams in the past. Highlight any training initiatives you've implemented to improve performance and collaboration among team members.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of instances where you've gone above and beyond for customers, especially in communicating about repairs and ensuring satisfaction. This will demonstrate your dedication to providing excellent service.
✨Prepare for Practical Scenarios
Anticipate questions that may involve real-life scenarios, such as how you'd handle a difficult customer or manage workshop operations under pressure. Practising these responses will help you feel more confident and articulate during the interview.
