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For Companies At a Glance
- Tasks: Lead customer relationships and manage complex programmes in a dynamic engineering environment.
- Company: International organisation focused on regulated engineering sectors like medical devices and aerospace.
- Benefits: Ownership of major accounts, autonomy, and the chance to influence strategic growth.
- Why this job: Make a real impact by driving performance and customer satisfaction in a collaborative setting.
- Qualifications: Experience in programme management within regulated environments and strong stakeholder communication skills.
- Other info: Opportunity for international travel and working with cross-functional teams.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Programme Manager with a background in highly regulated engineering environments such as medical devices, defence, aerospace, electronics, or contract manufacturing. This is a pivotal customer-facing role within our international organisation, combining commercial leadership, operational execution, and programme ownership. You will serve as the main point of contact for assigned customers, managing financial performance, delivery, contracts, working capital, and long-term account growth. Working closely with the Head of Programmes, you will shape strategic relationships and drive continuous improvement across diverse customer sites and divisions.
What You’ll Lead
- Customer & Growth
- Own the operational and commercial relationship across key accounts, providing clarity, direction, and exceptional service.
- Lead the customer-focused team to secure short-term wins and long-term revenue opportunities.
- Use CRM, ERP and account management tools to drive visibility and performance.
- Strengthen NPS and customer satisfaction by understanding customer environments and industry pressures.
- Financial & Commercial Performance
- Maintain strong margins and operational profit across programmes.
- Keep EFACS, CRM and other business systems fully up to date.
- Deliver accurate forecasting: revenue, order intake, order book and profitability.
- Resolve pricing discrepancies quickly and transparently.
- Working Capital & Risk
- Manage receivables, cash flow, excess/obsolete material and commercial risk.
- Own contract execution (MSA, MEPA), ensuring clarity, compliance and alignment with internal policies.
- Operational & Relationship Leadership
- Act as the primary escalation point for delivery issues and operational challenges.
- Drive cross-functional collaboration to ensure best-in-class execution against KPIs.
- Lead regular customer meetings and quarterly business reviews.
- Contribute to SIOP, strategic planning and monthly reporting cycles.
What You Bring
- Direct programme or project management experience within regulated engineering or manufacturing.
- Ability to analyse complex information, communicate clearly, and influence senior stakeholders.
- Confident using CRM, ERP and standard business software.
- Strong reasoning skills comfortable solving multi-variable problems in environments with limited standardisation.
- Ability to self-manage in both on-site and remote settings, with UK/international travel when required.
Highly Desirable
- Experience in medical, defence, aerospace, electronics manufacturing or contract manufacturing environments.
- Proven leadership of cross-functional teams in a matrix structure.
- Knowledge of SIOP, MRP, ERP, and trade compliance/export controls.
- Strong IT capability and confidence working with complex business systems.
What We Offer
- A collaborative and international engineering environment.
- Real ownership, autonomy and influence across major customer accounts.
- The chance to lead programmes that directly impact delivery, commercial performance and strategic growth.
Ready to Lead Programmes in a High-Performance, Regulated Engineering Environment? If you excel at building strong customer relationships and managing complex programmes end-to-end, we would love to hear from you. Apply now by sending your CV to Gary Simpson.
Programme Manager in Newport-On-Tay employer: Simpson Recruitment Services
Contact Detail:
Simpson Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager in Newport-On-Tay
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that Programme Manager role you’re after!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their projects, values, and challenges in the regulated environments they operate in. This will help you tailor your answers and show them you’re the perfect fit for their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in managing customer relationships and financial performance. A confident delivery can make all the difference in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that Programme Manager position!
We think you need these skills to ace Programme Manager in Newport-On-Tay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Programme Manager role. Highlight your experience in regulated engineering environments and any relevant projects you've managed. We want to see how your background aligns with what we're looking for!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you’ve successfully managed customer relationships, financial performance, and operational challenges. This is your chance to shine!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's industry-specific. We appreciate a well-structured application that gets straight to the point without fluff.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Simpson Recruitment Services
✨Know Your Stuff
Make sure you brush up on your knowledge of regulated engineering environments, especially in medical devices, defence, and aerospace. Be ready to discuss specific projects you've managed and how they relate to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience leading cross-functional teams. Think about challenges you've faced and how you navigated them to achieve success, as this will demonstrate your ability to manage complex programmes.
✨Understand the Customer's Needs
Research the company’s key accounts and their industry pressures. Be prepared to discuss how you would enhance customer satisfaction and drive growth, showing that you can be the main point of contact they need.
✨Be Ready with Data
Familiarise yourself with CRM and ERP systems, and be ready to talk about how you've used these tools to manage financial performance and operational execution in past roles. This will show you're not just a people person but also data-savvy.
