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- Tasks: Join a close-knit team to implement CRM systems for charity clients.
- Company: An IT digital consulting company making a significant social impact in the non-profit sector.
- Benefits: Flexible working options, remote work, and a supportive learning environment.
- Why this job: Be part of meaningful projects that drive social change while developing your skills.
- Qualifications: Analytical mindset; experience with CRM and client-facing roles is a plus.
- Other info: Open to candidates eager to learn, regardless of current qualifications.
The predicted salary is between 28000 - 36000 £ per year.
Our client based in Coventry is an IT digital consulting company. They are a small close-knit team which works a lot within the non-profit third sector and are justifiably proud of the massive social impact that their work has.
They are currently seeking someone with an analytical mind and good attention to detail to join their team that researches, selects and implements Customer Relationship Management (CRM) systems for their charity clients. The role will focus primarily on:
- Interviewing and collaborating with client representatives
- Researching and analysing the clients current processes and practices
- Helping to design a solution within a CRM platform and related tools
- Data rationalisation and transformation
- CRM configuration
- Data migration
- Delivering training and producing help documentation for client
- Managing and leading projects
- Owning client relationships in collaboration with other CRM team members
Youll work across the full implementation lifecycle from designing high-level implementation approaches and data design strategies to training clients on the use of their new system.
Desirable skills
- Experience using CRM ideally in the charity sector (e.g., as a charity database manager)
- Experience of data auditing and analysis
- Client-facing & consulting experience
- Project or programme management
- Experience configuring CRM software
If you feel you dont currently fulfil all these requirements but are keen to develop your skills, or feel you have other relevant expertise, wed still love to hear from you. The company invests in their team and are very willing to teach you the skills youll need if youd otherwise be a great fit. We are more interested in finding candidates with a growth mindset who are curious and want to learn; age is just a number but you should be mature in attitude ready to take responsibility and work within a team.
You can be based at home or in the office and although they would prefer you to be able to get into the Coventry office a couple of times a week, they are ultra-flexible; it is all about getting the job done rather than attending Teams meetings.
Salary range: £35k - £45k depending on experience.
We have a full job description but why not drop me your CV and we can have a chat about this exciting opportunity - hope to hear from you soon - Gary Simpson
CRM Consultant in Coventry employer: Simpson Recruitment Services
Contact Detail:
Simpson Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Consultant in Coventry
✨Tip Number 1
Familiarise yourself with the specific CRM systems commonly used in the charity sector. Understanding their functionalities and how they can be tailored to meet the needs of non-profit organisations will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals already working in CRM consulting or within the charity sector. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals, which can be incredibly beneficial.
✨Tip Number 3
Prepare to discuss your analytical skills and attention to detail by thinking of specific examples from your past experiences. Being able to articulate how you've successfully managed data or client relationships will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your growth mindset by expressing your eagerness to learn and adapt. Highlight any relevant training or courses you've undertaken, especially those related to CRM systems or project management, to illustrate your commitment to professional development.
We think you need these skills to ace CRM Consultant in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in CRM systems and the charity sector. Emphasise any analytical skills and project management experience that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social impact and your eagerness to learn. Mention specific examples of how your skills can benefit the team and their clients.
Highlight Your Growth Mindset: In your application, express your willingness to develop new skills and adapt to challenges. The company values candidates with a growth mindset, so share any experiences that demonstrate this trait.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Simpson Recruitment Services
✨Show Your Analytical Skills
As a CRM Consultant, you'll need to demonstrate your analytical mindset. Prepare examples of how you've researched and analysed processes in previous roles, especially if they relate to CRM systems or the charity sector.
✨Highlight Your Client-Facing Experience
Since the role involves managing client relationships, be ready to discuss your experience in client-facing roles. Share specific instances where you successfully collaborated with clients to understand their needs and deliver solutions.
✨Emphasise Your Growth Mindset
The company values candidates who are eager to learn and develop. Be open about areas where you want to grow and how you plan to acquire new skills, especially in CRM configuration and data management.
✨Prepare for Project Management Questions
Expect questions related to project management, as this role involves leading projects. Think of examples where you've managed timelines, resources, and team dynamics to achieve successful outcomes.
