Technical Support Specialist - Calm, Clear Problem Solver

Technical Support Specialist - Calm, Clear Problem Solver

Full-Time Remote
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Simpson & Partners Limited is seeking a technically minded customer-support specialist to join our small, highly skilled team. You will respond to customer questions by email, chat and phone, diagnose hardware and connectivity issues, and coordinate resolutions.

You will also feed insights back to product, engineering and design, and help grow our public help centre. Ideal candidates have at least 2 years in a technical support role, with calm, clear written communication and a genuine curiosity

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Contact Details:

Simpson & Partners Limited Recruitment Team