Legal Administrative Assistant in Manchester

A busy, crime-focused Legal Aid law firm is seeking a highly organised and proactive Legal Administrator to join their team. This is an excellent opportunity for someone looking to work in a client-facing, fast-paced legal environment, supporting solicitors and clients across all aspects of criminal case administration.

The Role

• Managing incoming calls and providing excellent client service.
• Booking prison visits and coordinating client appointments.
• Scheduling clients in and updating diaries for solicitors and staff.
• Maintaining and managing solicitors’ diaries to ensure smooth workflow.
• Acting as the first point of contact for clients, both in person and over the phone.
• Liaising with external stakeholders including courts, prisons, and other agencies as required.
• Supporting the legal team with general administrative tasks to ensure efficient case management.

What We’re Looking For:

• Previous experience in a legal administration or client-facing role is preferred, ideally within criminal law or Legal Aid.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication skills, both written and verbal.
• Proactive, professional, and able to work independently as well as part of a team.
• Comfortable dealing with sensitive information and maintaining confidentiality.

Why Apply?

• Work in a supportive, professional, and client-focused environment.
• Opportunity to gain experience in criminal law and Legal Aid administration.
• Full-time, office-based role with a clear pathway for career development.